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Stove got way too hot
Took the back off the stove, removed 2 screws, unclipped the bad sensor, clipped the new one on, put the screws back in and the back of the stove back on and that was it - 10 minutes
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
Rubber grate pads that protect the range top had worn and were flat.
It didn't. The grate pads (PN# PS389174) were too small for the grate (W10311216) and wouldn't work. (PN# recommended by Whirlpool parts department) The pads were smaller in diameter and shorter. Yes I could have glued them in, but because of the size the pads would be flat in no time. The only thing I could order from KitchenAid was the total grate. I ordered the pads late December, they were backordered. I got them the 1st week of February. I tried getting through to Whirlpool by calling to see if there was something I could reorder, but no luck, couldn't through. Am I unhappy? Oh some, but I handle it. Its not the first time I have been rode hard and put away wet.
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
We actually had to get the repairman back that had repaired our microwave. Our range has the attached microwave above the range. My stovetop light worked prior to the visit. When he left, I prepared supper without the light, which did not go on. Ultimately, we had to replace the fluorscent tube, which thankfully, you had. No appliance store in a 35 mile radius did. We finally got the glass protector off, and the new tube did not go on. Back to the repairman, to tell him the new bulb did not work and that probably something happened when he visited before. He came back, found that indeed a wire had been broken when he was working on the microwave. I had indicated to him I did not expect to pay another repair bill after I had alrealy spent 117. before plus the cost of the new bulb, 22. something including shipping. He obliged and id not charge me anythink to repair the broken wire. Now I have the old bulb for back up!!! Thank you for having my replacement tube!!
removed the shield and removed the old tube. Replaced with the new tube and replaced the shield. The only place I could locate this tube was through the internet. This Co. had as good a price including shipping that I found.
My son had first removed the 2 screws to disconnect the damaged element. He then removed the element by pulling it out and disconnected the wires.
I was si grateful when he was able to connect the new igniter so we could have cookies for Christmas...thank you for your very prompt delivery of the element and the ease to reconnect it.
The hardest part was taking out original light bulb because screws on shield where hard to unscrew after all this years . The old bulb vent out leaving neck in socket. It took narrow electrical pliers to get neck out .The generic appliance bulb did not fit and had aluminum neck ,not recommended for brass sockets in ovens.Putting new light bulb in was not the problem.
