KEMC378KSS0 KitchenAid Microwave Oven Combo - Instructions

1. Unplug the power cord from the wall socket. 2. Remove the 10 screws holding the bottom cabinet cover in place. The bottom cabinet cover will swing down allowing acces to the inside ofe the microwave. 3. Remove the connector from the turntable motor. 4. Use a T15 Torx driver to remove the 2 Torx screws holding the motor in place. 5. Remove the motor. 6. Reverse the process using the new motor.

I am not a big do-it-yourselfer, so maybe I might have found this more difficult than expected. When I first looked at the oven before ordering the part, I saw a couple of screws and it seemed like an easy task. However, I found that I had to remove to whole door first, which was actually easy. Then I started to remove the case. Then I removed several layers of a puzzle. Oven door had 3 pieces of glass and 3 metal brackets. The installation video was for a completely different oven. Although I got out the broken glass easily, I had difficulty reassembling. The oven diagram for the parts was even deceiving. I had to involve my spouse and after an hour of cursing everything, we finally managed to get the thing back together. Whoever designed this oven must have been a deranged German scientist. However, everything is back to normal and I probably saved a couple hundred bucks for a repairman.

Unscrewed the microwave door, held by 2 screws, near upper edge.The whole panel ie stainless steel plate with glass was removed.The door handle was unscrewed and handle removed.The handle was screwed into the new panel( Stainless steel with glass window)and then slided back carefully into the 2 bottom clips/holders.Holes were aligned and screws put back in place.

To remove the oven door, you have to slide 2 small nails into the holes in side of the hinges. When you then close the oven door, the nails force the hinges out of the oven box, and the door comes off. Lay the door on a cloth face down, and remove the phillips screws around the perimeter. The door comes apart in layers, with more screws and layers of glass inside. Lay in the new glass, and reassemble. Carry the door over to the oven and push the hinges in hard at the bottom. Lay the door flat to remove the nails. Close the door. Job done.

Removed double oven from cabinet after removing the doors, placing it on a milk crate, needs two people, turned it slightly to access the rear panels, removed panels and lower of the 2 motors and installed new motor, replaced all panels. I now have to check to make sure it is turned on it is so quiet! We lived with this noise so long because the appliance repair people said it was very expensive, about $400.00 to replace the motor, we did it for under $100.00 !!

Lifted out the chipped one, inserted the new one. Pretty simple.

Removed oven from the wall. Take off back panel. Removed thermal overload thermostat. Replaced with new part and works great.

My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.

I went to the source of power on the stove and noticed one of the terminals had come loose from the terminal block and had shorted out against the cover of the terminal junction. After prying the loose terminal off cover I ordered new terminal block and received it the 2nd day. I removed the old terminal block and replaced the part in about 10 minutes..Thank you Parts Select for your easy to find diagrams and quick delivery.