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After using the self cleaning feature for the 10th or so time, the range locked up and nothing worked.
First we watched a YouTube on how to replace the thermostat. It was easy to turn off the circuit breaker. It was a little tricky to pull the range away from the wall and then we were able to unplug. Because our range is a dual fuel model, the back had a lot more screws to remove to get to the thermostat because there were covers over a lot of wires and the gas line I presume. However, we did get off the 12 or so screws with a regular screw driver. We easily located the thermostat and quickly realized that the two screws holding the thermostat in place were neither flat head nor phillips. We were able to remove one of them and merely twisted it sideways, installed the new thermostat with one screw and attached the wires. When we flipped the circuit breaker and plugged in the over, Voila, it worked. The hardest part was getting all the covers off the back. I hope it doesn't happen again because this was an expensive replacement part.
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.
Glass broke in the oven after I wiped is with a damp cloth after a cleaning cycle.
It went fine once you imbeciles sent the right part, thank you for miss labeling it on the website and costing me time, a week without an oven, and extra expenses. The inner GLASS is the inner GLASS, not the middle glass of a layered three glass door!
First I removed the door from the double oven as instructed in the owner's manual. Then I removed the screws holding the door together. I removed the layers necessary to get to the inner door glass. Then reassemled it in the order that I had taken it apart. A total of 15 screws. My tip would be pay close attention to how you disassemble. Not only did we save the cost of a repairman but because of Part Select we got the glass for less than half the price quoted to us from Kitchen Aid for the part and delivery. Very satisfied with our experience with Parts Select
I found some of the feedback posted on this site very helpful. Taking photos as I went along was also very helpful in remembering how to put it back together. There are several over-lapping pieces to the door and you have to be careful to put things back together in the correct order. Lining up the screw holes on the hinges with the door is also a little tricky.