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The mixer would not operate so I took out the brushes. Work afterwards but was a little noisy so, considering the advanced age of the machine and after doing research, I decided to replace the worm gear and bracket.
I followed the instructional video linked to my email order confirmation. Partselect provided one of the best how-to videos I've ever seen. With the right tools, a little patience and the video, I had an outstanding repair experience.
The mixer was given to my wife. Sometimes it would work or not.
When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.
Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!
i disassembled the mixer until i could remove the worm gear; is in a housing that that includes another gear and shaft. make sure you have a magnetic tray to put parts in as you work or you will spend more time looking for parts than reassembling the mixer. once you have the gear housing out you will need a small diameter punch to drive out the pin that holds the gears in the housing(i used a 5/32 transfer punch.) make sure you punch the pin out where it will be caught or you will need to order that part because you will not find it. after knocking the pin out it is just a matter of removing the old gear, putting the new one in, and reversing the steps and getting everything reassembled.
With the mixer being over 30 years old we believed it has going to have to be replaced. However, my husband jumped on uTube and looked at reviews for the problem. Motor was only running on high speed. Reviews said to replace the phase control board. Repair was very quick by just taking off the cover. Removing the old board and connecting the new. Mixer is working awesome once again. In such a disposable society it is great to be able to fix vs trash. Happy Baker.
I noticed that the Initials on the package indicated that the part was made in CI. That was the problem.
I decided to update the motor brushes in our KitchenA id mixer even though it operated perfectly for years. After installing the motor brushes, you sent,I plugged the cord attached to the mixer into the outlet. I selected 1 on the speed selector and nothing occurred. The mixer would not operate. I then checked the outlet to insure there was voltage present; there was voltage present. I again plugged the cord of the mixer into the outlet, selected 1, then 5, and finally 10, with no results. The mixer would not operate. Finally, I removed the motor brushes I had received from you and installed the old brushes that were originally in the mixer, plugged it in the outlet, selected 1 and the mixer operated perfectly as it did BEFORE installing the brushes you sent.
Tried new brushes but alas it looks like it was a controller. Wife needed it asap so Ii bought her a new one. Service and delivery were quick but couldn't wait for a second part to try and repair it again.
Really no help from Kitchen Aid sources; but phone call to PartSelect solved the problem. Kitchen Aid repair line didn't even know the part #! Thanks to Part/Select, Christmas cookies are being made.
To access the interior of the mixer, I first removed the single screw holding the cup-shaped part at the rear. Then I removed the 4 large screws on the under surface of the mixer head. Next I removed the bright metal ring around the planetary gear area by prying it off. I then pried the dish-shaped part off the shaft using a large-bladed screwdriver. This exposed 5 screws on the circumference of the planetary gear. By removing them, one can pull up the gears and see into the area below. I found the worm gear had fractured. By removing 3 screws at the base I extracted it for closer inspection, checking for any loose pieces. Beware of the jelly-like grease. The replacement part goes into position, and one then follows the steps in reverse.