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Rack Bracket Holder Broken
Take the pliers and place a tight grip on the broken rack bracket, twist toward front of microwave until loose, pop out and by hand insert new rack bracket, twist toward the back of microwave until fully in place. One side was slightly harder than the other taking off and replacing rack bracket.
Took item from sealed box and removed protective bubble wrap. Placed tray in microwave, aligning tray with turntable sprockets. Perfect fit, perfect match! And the part arrived in three days and was very competitively priced. What more is there to stay? Will use PartSelect for other replacement parts. No brainer!
Unbla to access the screw on the lower end of the handle
On March 21st my wife's daughter and husband and I tackled the repair. I am physically limited, so their help was not only welcomed but necessary.First, removed two screws on the top of the oven to remove the vent panel. Then removed the door by lifting up (as described by others). Next removed the black plastic trim from around the window, using a table knife to pry it loose. Broke off some of the clips but that proved to be no problem at reinstallation. Removed 6 small screws holding the window assembly, but we were unable to pry the plastic tabs loose and we never were able to remove the panel. The screw to the upper end of the door handle is exposed and easily accessible. The screw holding the lower end of the handle is underneath the metal window assembly. We drilled a hole in the metal assembly until the screw was exposed. Removing the screw was a major undertaking. The housing in which the screw was imbeded would not release the screw. We used the drill with a small bit to drill the plastic out until the screw came free. It was difficult and tedious and time consuming. After finally releasing the two screws we began installation of the handle. We found the female receptacle on the handle was very reluctant to accept the screw, both top and bottom. The job was eventually completed after we lubricated the female receptacle adequately. Even so the handle is not quite a snug as I would have liked to have it.The job was hard, tedious, and took over two hours. reinstalltion of the door was no problem. I don't believe the designers and manufacturers intended amateurs to make this repair
Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.
The door handle tabs that were screwed into the door broken.
I first removed the top vent cover by pushing upwards slowly as not to break the plastic tabs holding it it place. Then lifted the door off of the hinges. Laying the door flat, I then inserted small screwdrivers (eyeglass repair size) into the "Mask frame" to push the "J" tabs inward. Do slowly as they get brittle with age. Remove the 8 small screws holding the door assembly to the plastic frame. You'll see the 2 screws holding the handle in place. Remove them, install new handle, reverse process. About 35 minutes.
When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
Read instructions and viewed video. Project would have been very difficult without the instructions and video. Step 1 removed vent grill at top to microwave, by removing two scres. Step 2 removed microwave door by lifting. Step 3 used a one inch plaster knife to separate the plastic interior cover of the door. The video was most helpful. Use the thin blade of the plaster knife to locate snap locations of the plastic cover. Step 4 removed broken latch by applying slight pressure to the outside. Observed the attachment of the 'spring'. Step 5 installed new latch and spring. Step 6 reinstalled interior plastic cover. Step 7 install door. Step 8 install vent cover with two screws. Step 9 test unit.
I had left the door to the microwave open and turned around and hit the door latch assembly with my arm, sanpping off the bottom latch hook. In an effort to take apart the latch assembly it was necessary to take off the door choke cover and in doing so I sanpped a few of the plastic tabs that hold it in place. Undismayed, I then went online, found PartSelect, ordered the replacement parts, received them in three days and in fifteen minutes fixed both of them. The diagrams on the site made it easy to find what I needed and ordering the parts was easy. Thanks PartSelect-my wife is happy again!!!
Just recently fixed and my son broke it a week later...
My son said order it. It came a day later. Very cool. He took the door off and up to his room. No idea what tools except most likely a screwdriver. I asked him how did it go. He said it's good. Nice...
Timer operated normally, but the microwave did not heat water or cook food.
Our GE Profile Advantium 120 Series Over-the-Range Microwave stopped working. We called GE Service. The first available appointment was two weeks after our call. The technician charged $99, gave us a form stating that the Magnetron and Diode Cable as defective and quoting an additional price of $362 to furnish and install these parts. He said that it would be another two weeks before he could do the work. Instead I ordered the parts from you and had them within two days. The parts you furnished were identical to the original parts in our unit. They arrived within two days. I installed the parts without removing the microwave from the wall. The most difficult part was inserting the magnetron mounting screws into openings in the rather tight space available. I was able to do this by using plastic pacaging tape to hold the screws onto the end of a short Phillip screw, Prior to iserting each screw I pushed it through the sticky side of a piece of packaging tape. I then folded the sticky surface over the shank of the screw. Once a screw was seated, but before it was fully tightened, I used needle nose pliers to pull off the tape. The unit now functions perfectly.
I'm writing because I have never in my life had such an easy time finding a part, ordering it, and receiving it! Your service is truly unbelievable. I still don't believe it and I experienced it. Nothing went wrong and it could not have been easier. Please don't go away.
