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Silverware basket was missing in the condo that we rented
I just plugged in the model number and a screen came up that showed all the part numbers that made up the model. picked out the parts that we needed and ordered it and within 2 day we had the new basket that we needed for our dish washer. the service and ease was better that going to the appliance store and picking up the basket. I was very happy the the service. Donald Brown
i removed the old power tower with a regular plumbers pliers spining SLOWLY and firmly but no too firm until it broke loose and unscrewed. I reintalled the new tower oppisite how i removed it being carefull not to overtighten. all is well. it was very ez, so much in fact that my wife thought she was going to be able to read a book waiting for me "all afternoon" to fix it! Bad news, I had to take her shopping!
i was impressed with the ease and speed of normal delivery of this part. this is a quality company. JS
Removed dishwasher, took off motor, and ordered part. It was delivered in a timely fashion (3 days). Determined which directions to follow. Used screwdriver to hook up motor. Put dishwasher back into cabinet area, made sure there were no leaks before fastening the dishwasher in place. Took about 1/2 hour to complete process. Very satisfied.
The wheels kept falling off the lower carriage in our dishwasher.
Each replacement wheel came in two parts: the wheel itself and the clip which had to be pushed through the center hole in the wheel in order to attach each wheel to the carriage that holds dishes. I had difficulty assembling the clips and wheels until I ran the clips under hot water to soften them. This made it possible to assemble the wheels and attach them to the dish carriage. I would have preferred the wheels to have come assembled, particularly given the price of each one.
The new rollers snapped into place on the rack, by simply pushing them in. I was able to do it by hand, my wife could not do the same, so you might use some pliers.
easiest way i found to do it was pull dishwashers out from under the cabnet... laided a pillow down in front of the door and turned it on the front side... the part was very easy to get to at this angle....could have done it in less then 5 minutes but took my time to double check everything to be safe....took a total of about 10 minutes..... very happy now no longer need to vacume out the old dish water left at the bottom of the dishwasher...... i think most anyone could do this very easy....
I first made a bad assumption that the leaking dishwasher was from the gasket. I replaced the gasket and it still leaked. To find the leak, I took the body off of the dishwasher and ran it to find the leak. It was from the solonoid connection. I took photos of the leaking motor unit and very easily replaced the new motor unit by matching the placement from the photos. The hardest part is tipping the dishwasher on its side and mopping up the water. It was very easy. All you need is a nut driver and a Phillips screwdriver. Even an over-domesticated, non- tool user can do it.
Turn off power at breaker box. Remove lower covers and 2 screws into counter top. Verify sufficient length on water and electrical connection to allow sliding dishwasher out approx. 2/3. I disconnected the electrical at the j box on the dishwasher. If you must disconnect the water line, shut off supply, usually located under nearby sink, and provide a rag or sponge for small amounts of water left in supply line. Carefully pull back the insulation to expose two screws on top where water line runs into the center. Pull the top tray part way out and reach in to hold the spray arm while removing the screws. The spray arm will easily drop out. Hold the new spray arm in place making sure the raised screw posts push into the holes, then reinstall the two screws. Done. Pull insulation back into place, retape if necessary. Reconnect electrical and water if necessary. Slide unit back in, checking alinement. Rescrew to counter top and reinstall lower covers. Task complete. 15 mins if prepared. 30 mins if both elect. & water are disconnected and you are somewhat hesitant.
The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job. Bill
