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Broken Roller
I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.
Removed 4 screws, took off basket covering, put new part in one turn, then replaced covering. Plumber had come out, I watched what he did, he had to order part and come back. I asked how much he didn't know but said cheaper than buying a new dishwasher. When he left I started calling around about the little plastic part that I needed. Part was $15.50. They called and said it would be $110.00. Needless to say I called them out and ordered the part myself and put it in. Took me like 6 minutes and cost $21.69. I was so mad about this situation that I even got my service call money back that I had already paid.
I unscrewed the inside of the dishwasher door and clearly saw the old interlock switch. This dishwasher has two, but it was obvious that one switch worked and one didn't (one switched was permanently pressed in). I removed the old interlock switch. It was tricky to pull out and I felt like I was going to break it but after watching youtube videos, I was pretty sure you just have to pull hard. I easily put the new switch in, reattached the dishwasher door, and it works perfectly!
I used the website to identify a few different problem areas. I found that the motor shaft would not turn. Upon removing it, it did turn, which lead me to look at the Impeller which was worn / frozen. Ordered new impeller and installed 100 % success !!!
Disconnect water line and screws (2) holding dishwasher under cabinet, and clamp for wastewater line. Pulled dishwasher out, turned on its side, and removed pump. Disassembled pump per instructions (great instructions) and installed new parts. Reversed to reassemble and except for a loose clamp that leaked (I tightened) it went well. Just under 1 hour.
Unplugged unit, unscrewed screws on top of dishwasher attached to countertop, undid water supply and drain hose that goes into tee with garbage disposal. Using crescent wrench turned front leveling screws up all the way and slid/rocked dishwasher out from under the counter - I had no problem leaving back leveling screws down. Turned dishwasher over on some towels (it WILL leak some water so spread out some towels!) so it was oriented like the directions that came with pump and motor. The directions were good, although color or a picture might have been more helpful. CHECK the new pump/ motor unit CAREFULLY for any loose debris from packing etc. I had a small piece of plastic that was in the top of the motor that goes in the dishwasher bottom that rattled around after I installed everything and put it back. I was able to get to it from the drain assembly in the tub but it made a heck of a racket at first. All in all, I had a great experience. I'm glad I ordered the pump and motor even though I only thought I needed the drain solenoid because when I took the old unit out, the prop on the old impeller was almost gone. Easy to order, good customer service (I called with a question and talked to a wonderful customer service representative!), good directions and easy to do. I'd say a 4 out of 10 in terms of difficulty. Thanks PartSelect!
Motor/Pump Siezed - Only Getting A "Humming" Sound
Only getting "humming" sound from dishwasher. Although water had filled the dishwasher tub, pump/motor would not operate. After some research, figured the motor had siezed and I had to replace the pump/motor assembly as mentioned on this site. The kit came in a couple days and I reserved a Sunday afternoon for the repair which I had never done before. Hardest part of repair was unhooking and removing dishwasher from under counter and then getting it back in proper place. I would suggest providing some instruction within the repair instructions showing how the dishwasher is installed or how to remove it as I had never installed one so I was not quite sure what screws etc I needed to remove on the dishwasher itself to start to remove it? I was able to find the original installation instruction for the dishwasher and found that all you had to do was remove two screws from the inside top of the dishwasher which were securing it to the bottom side of the kitchen counter and then the whole thing just slides out. Once removed, turned dishwasher over to access bottom where pump/motor is located. After determining which diagram to use with the instructions, proceeded to replace the motor/pump assembly. It came out easily after wrestling with some corroded bolts/nuts and the existing pump inlet and outlet hose clamps. Mine were old and worthless and no new ones (3-4") are supplied with the kit. Had to run to hardware store to get new hose clamps for the inlet/outlet of the pump before intalling new one. Suggest new hose clamps be provided with the kit. Only thing that was not too clear in instructions was when reconnecting power wiring harness to motor. By looking closely at the instruction diagram I was able to locate what looked to be the right power extension harness from the bag of parts and attach it to the existing power wire harness and the new motor. Suggest also that you somehow better distinguish or identify the proper way the power wire harness should be fastned to the motor? The existing power wires were both the same color and both the female and male connections for the power at the new motor were identical leaving you to guess which wire goes to which connection. After re-installing dishwasher, put about a gallon of water in bottom of unit prior to starting and then put it through a few cycles. It has been working just like new. Suggest having a helper when removing and re-installing dishwasher from under kitchen counter to assist with the power cord, water line, drain line, and help to turn the dishwasher upside down and right side up again.
The Solenoid black plastic had melted around the solenoid shaft. I unplugged the solenoid, removed 2 screws,then one C clip and pulled the the unit out. The new solenoid is difficult to install all together as the shaft it goes on holds it all together when both springs are installed - - so I installed in one piece, with the 2 screws, except for the white plastic thing, the C clip that holds it on the shaft, and one of the two springs - - these three items went on separately. I wanted to thank the help your expert gave, but I couldn't figure how to do that.
first I used a shop vac to clean any excess water left behind, removed the sump housing from the motor, removed the sump housing from the body of dishwasher, replaced the old housing for the new one and reversed my steps to remove old one,
Removed door panel. Removed old door seal and cleaned seal recess. Installed new seal. Replaced door panel on door and ran a cycle to check for leaks. Readjusted door latch to correct small leak. Ran another leak test. Job complete and wife is happy!