Pulled the basket out the appliance and took what was left of the roller off and replaced them and slid the basket back onto the slide channel into the appliance. Then snapped the end caps on. Almost too simple. Less money than it costs to have the service man ring your door bell.
Dishwasher is 5 yrs old. Never really washed right sometimes had sand on the top rack. 1 month ago started leaking from bottom put towels down and did only 1 load a day. Floor starting to rot my husband pulled out the dishwasher saw where it was leaking took the piece out saw it was cracked and repl
Unscrewed 2 screws from under the counter, pulled out dishwasher. Saw where it was leaking. Took wires loose, took the rack out, unscrew the white mesh, took out the dishwasher sump housing product saw a crack and ordered the piece. For anyone out there make sure you turn the electric power switch off before you attempt to fix anything!!!!!!
First I looked for blockage and found none.I took the pump off and hooked power to it in my work shop and it did spin when powered up.We had broken a glass in the washer and thats when the problem started. I did find a few small pieces in the check valve assembly. It did not look bad but for cheap I ordered the part. Ran the washer and it drained on the wash but not on the final. Turned off the power.Slid the wash out where I could get to the power and not unhook the water. Turning off the power I disconnected the wires and carefully turned the power on and touched them to the pump and forced it to drain knowing that the pump worked I thought it would at least empty the water. I touched the wires to the pump and the board clicked the water drained. Hooked it back up. Ran it and has been working great since.
Once the new motor and pump kit arrived. I removed the dishwasher, turned it upside down and replaced the motor and pump with the new one per the directions. Difficulty came in feeding the electrical wire/plug back through the cabinets. Once done, turned on the dishwasher, filled the tub, then manually moved the dial to drian. The water still would not drain from the tub. I searched further for the problem. Here it is; Found the air gap tube was plugged with food. Once I removed, cleaned and reinstalled the air gap, the tub drained fast and everything works great. So, I hope you folks put this up in your troubleshooting section for others to check before buying a pump and motor kit. If you had, I would have been able to check out the air gap, clean it out first before spending $140.00 for a pump and motor kit I didn't need. Anyway, lessons learned..Jeff
I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.
Ordered rubber connector and it arrived the next day. Shut off main power and water. Disconnected water supply and pulled unit out from under counter. Flipped unit over on it's side. Disconnected wiring, drain hose, clamps and completely removed motor/pump. Rubber connector would not unscrew by hand so I found a drinking glass slightly smaller in diameter than the connector inner diameter. Inserted glass in connector and proceeded to unscrew connector by turning connector and glass together. After removing old connector I cleaned the mating part after removing it from inside the washer and removed all the build-up. Replaced everything back in same order.
Removed 4 screws, took off basket covering, put new part in one turn, then replaced covering. Plumber had come out, I watched what he did, he had to order part and come back. I asked how much he didn't know but said cheaper than buying a new dishwasher. When he left I started calling around about the little plastic part that I needed. Part was $15.50. They called and said it would be $110.00. Needless to say I called them out and ordered the part myself and put it in. Took me like 6 minutes and cost $21.69. I was so mad about this situation that I even got my service call money back that I had already paid.
