Once the new motor and pump kit arrived. I removed the dishwasher, turned it upside down and replaced the motor and pump with the new one per the directions. Difficulty came in feeding the electrical wire/plug back through the cabinets. Once done, turned on the dishwasher, filled the tub, then manually moved the dial to drian. The water still would not drain from the tub. I searched further for the problem. Here it is; Found the air gap tube was plugged with food. Once I removed, cleaned and reinstalled the air gap, the tub drained fast and everything works great. So, I hope you folks put this up in your troubleshooting section for others to check before buying a pump and motor kit. If you had, I would have been able to check out the air gap, clean it out first before spending $140.00 for a pump and motor kit I didn't need. Anyway, lessons learned..Jeff
Ordered rubber connector and it arrived the next day. Shut off main power and water. Disconnected water supply and pulled unit out from under counter. Flipped unit over on it's side. Disconnected wiring, drain hose, clamps and completely removed motor/pump. Rubber connector would not unscrew by hand so I found a drinking glass slightly smaller in diameter than the connector inner diameter. Inserted glass in connector and proceeded to unscrew connector by turning connector and glass together. After removing old connector I cleaned the mating part after removing it from inside the washer and removed all the build-up. Replaced everything back in same order.
I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.
Removed 4 screws, took off basket covering, put new part in one turn, then replaced covering. Plumber had come out, I watched what he did, he had to order part and come back. I asked how much he didn't know but said cheaper than buying a new dishwasher. When he left I started calling around about the little plastic part that I needed. Part was $15.50. They called and said it would be $110.00. Needless to say I called them out and ordered the part myself and put it in. Took me like 6 minutes and cost $21.69. I was so mad about this situation that I even got my service call money back that I had already paid.
The plastic hose chamber was damaged and leaked when dishwasher was in use.
First I removed the four screws that secure the dishwasher to the underside of the countertop. Then I removed the four screws from the front cover at the toespace. Next I used an adjustable wrench to turn the feet to lower the unit enough to slide it out of the compartment. I unplugged the dishwasher and turned it on its side in order to access the hose chamber. I used a pliers to loosen the clamps at each end of the hose chamber and removed the the damaged item. Next I slid the ends of the new part into place and used the pliers to reposition the clamps. Finally I returned the dishwasher to an upright position, slid it back into the compartment, adjusted the feet to raise it to the proper height, put the toespace cover back on, secured the top of the unit to the underside of the countertop and I was good to go. No more water leakage.
I unscrewed the inside of the dishwasher door and clearly saw the old interlock switch. This dishwasher has two, but it was obvious that one switch worked and one didn't (one switched was permanently pressed in). I removed the old interlock switch. It was tricky to pull out and I felt like I was going to break it but after watching youtube videos, I was pretty sure you just have to pull hard. I easily put the new switch in, reattached the dishwasher door, and it works perfectly!
I used the website to identify a few different problem areas. I found that the motor shaft would not turn. Upon removing it, it did turn, which lead me to look at the Impeller which was worn / frozen. Ordered new impeller and installed 100 % success !!!
Disconnect water line and screws (2) holding dishwasher under cabinet, and clamp for wastewater line. Pulled dishwasher out, turned on its side, and removed pump. Disassembled pump per instructions (great instructions) and installed new parts. Reversed to reassemble and except for a loose clamp that leaked (I tightened) it went well. Just under 1 hour.
Unplugged unit, unscrewed screws on top of dishwasher attached to countertop, undid water supply and drain hose that goes into tee with garbage disposal. Using crescent wrench turned front leveling screws up all the way and slid/rocked dishwasher out from under the counter - I had no problem leaving back leveling screws down. Turned dishwasher over on some towels (it WILL leak some water so spread out some towels!) so it was oriented like the directions that came with pump and motor. The directions were good, although color or a picture might have been more helpful. CHECK the new pump/ motor unit CAREFULLY for any loose debris from packing etc. I had a small piece of plastic that was in the top of the motor that goes in the dishwasher bottom that rattled around after I installed everything and put it back. I was able to get to it from the drain assembly in the tub but it made a heck of a racket at first. All in all, I had a great experience. I'm glad I ordered the pump and motor even though I only thought I needed the drain solenoid because when I took the old unit out, the prop on the old impeller was almost gone. Easy to order, good customer service (I called with a question and talked to a wonderful customer service representative!), good directions and easy to do. I'd say a 4 out of 10 in terms of difficulty. Thanks PartSelect!