I removed screws holding the rollers to the side of the dishwasher. I pried the end caps from the slide. I removed the broken part from the upper rack. I then replaced the broken rack roller, inserted into the slide and screwed the rollers which hold the slide into the sides of the dishwasher.
My husband said it was easy. But the gasket didn't solve the problem. So we had to order another part. We had to order the little black stoppers that go in the hinge area. Still leaked so my husband took them back out and cleaned the area. Then put some kind of sealant in and replaced the black robber things. So far that worked.
Took out the old one and put in the new one! Note the delivery time was great! The part was ordered one day and delivered the next! Thank You Ed Andrews
Once realized needed to open the wheel rail a little to remove wheel stop, it wasn't too difficult. Took about 20 minutes. Part came in a couple of days and was the correct part. Was disappointed that a similiar part, looked the same on the web site costing about $54.00 plus shipping, ended up costing about $100.00. Contacted customer service, said I needed to contact the factory. Seems like they should have researched the problem, Andy Duer
I turned off the water supply to the dishwasher. Then took off the front panels and disconnected the water. I then unscrewed the dishwasher from the countertop, pulled it out luckily there was plenty of play in the wire, and drain hose. I turned it on its side and had to remove a couple clamps to free th piece that I was replacing. Once I got to it, it just unscrewed. I put the new one on and everything back together. It was easy.
I am a 72 year old woman. The video that came with the order were perfect!! Watched a couple times and fixed it myself. My sons were definitely impressed. Thanks
The sump was very clogged with caulk like crud that we think was a chemical reaction from soap that was used the first two years. When I first started troubleshooting, the sump seemed to be the problem, so I replaced that. There was a small hose on the sump that was broken so it made sense to replace it anyhow.
When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.
I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.
Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.
My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.
TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
Per ps video. Really easy. Disconnect power, Remove front lower panel, remove Power leads, 2 installation bolts, remove 2 spring clamps on feed/exit hoses,reinstall.
I took the inside of door off to install both gasket and gasket insert. Much easier this way. Also it’s much easier to fish locking handle through the door if you extend the handle half way and put through opening when raising the door.
I watched the convenient video and saved an old machine that I've grown to love. Plus I didn't have to pay a repair service or have to buy a new machine. Thanks GE, T. Dunn
