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Heating Element Burned Out
The repair was straightforward. The hardest parts were pulling the dishwasher out from the counter and keeping the dishwasher from falling forward when I needed to reach inside. The instructions in the video were accurate. I was very glad I bought the rubber washers, because I could not reuse the washers from the original heating element. Easy enough repair to do on your own.
Dishwasher would not drain. Pump was jammed with broken glass .
Turn off breaker to dishwasher. Remove lower basket. Drain any water using a wet vac. Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver. Should be able to reach pump. Turn counter clockwise to remove. Disconnect plug wire on pump. Install new pump by turning clock wise. Reattach wire plug. Run a wash cycle with empty dishwasher and check for leaks. Replace cover plate. Done.
After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.
Top rack of dishwasher kept pulling all the way out
Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer. Thank you. Sue M Masdsachusetts
Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!
I never would have purchased the Detergent Dispenser Assembly without watching the video on replacing it. The video was great. The project didn't seem too bad so I ordered the part.
I have two suggestions to add to the video.
First, mark the steel bracket that holds the Detergent Dispenser Assembly to the door with a magic marker in a corner BEFORE you unscrew it. It can be reinstalled 4 different ways and it would be helpful to know which one is correct (i.e. were the beveled edges pointing in or out?)
Second, the utensil tray has a flap that holds the utensils away from each other - if you use it. If you don't, this flap has a lip on it which fits nicely under the door latch and would be an excellent way to break off the latch when lifting out the tray. I strongly recommend removing this flap on the side of the tray that fits under the Detergent Dispenser Assembly.
Repaired according to the video attached to the part I ordered. The problem is that though the replacement part look like the one I was replacing, once installed I realized the electrical connector on the replacement part did not match the cable connector from the dishwasher control panel. I called support to find out my options and got a message that because of the scary Covid-19 issue, nobody was available to tell me what my options are. So I have a nice, new, installed replacement part that won't work because of different electrical connectors. I'm happy though that the governors and politicians don't have to worry about things like this. They continue to receive their paychecks and can simply order new appliances rather than try to fix 18 year-old equipment like the rest of us.
It is a small plastic piece which serves as a stop on the right side of the upper rack. It is the correct part because it is identical to the left one of the same type. I tried clamping down with a pair of pliers but I am afraid of breaking it. With shipping this two inch piece of plastic cost $20, so I do not want to crack it. I am at a loss as to how to sit in in place.
Ordered a new pump (after a online diagnosis). Followed the instruction video on the website...also took the time to replace the discharge hose due to residue buildup...tested dishwasher (one cycle). Slide dishwasher back into opening....DONE. Works perfectly. THANKS
