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Cabinet very hot on sides, freezer not 0, running continuously.
Diagnosis of symptoms was condenser fan not running, due to faulty main board.
First: removed the cover over the main board, which was too hot to touch. Bad design flaw, no ventilation for the board, which I believe made it fail. We got another year of service with the cover removed.
Second: after reading people's experiences here, ordered the board and popped it in. (Note: needed a pliers to compress each of the 4 plastic studs holding the board in.) Works like a champ.
Third: did NOT replace the cover. At our altitude the air can't conduct enough heat to prevent cooking the board. Need to allow circulation.
removed 2 - 1/4" screws and 2 phillip screws to take off the evap cover, then 2 phillip srews to take out the defrost heater assembly, replaced and put everything back together. no problem. I GOT THE PART SO FAST THAT I WAS SURPRISED TO SEE IT THERE!
I removed the board, unplugged all the sockets, took the new board, plugged in all the sockets, and replaced the new board into the refrigerator. I was to applaud this business. I was first able to diagnose the problem by finding this site, then one of the customers explained how to fix the problem ourselves. It save us at least $100. The $25 overnight shipping fee was well worth it. We could have lost $100's of dollars worth of food.
Freezer was not freezing foods completely or making ice properly. It was running almost 24/7. It was not defrosting and ice was building up on the back wall. The refrigerator food drawers were freezing fruits and vegtables.
Great Service! Received the part the NEXT DAY!
We originally called a service technician. He came the next day and said the mother board was no good. He order a new one and replaced it a week later. Total part & labor cost: $185.00 (Remember we're without a working refrigerator the whole time the part is on order) Two days later the freezer is doing the same thing. We call the tech again and he seems confused and says it could be the heating element, he'll order one at no charge and replace it for us free. He never comes back with the part and does not answer our 2 dozen phone calls. I checked the element myself and saw that the tube had been scorched, like a burnt out light bulb. Searched for parts on internet and found this great site. "Partselect.com" REPAIR: Refrigerator had been unplugged for a few days to defrost ice build up in freezer. First, I removed the shelves from freezer compartment, removed the back panel and removed screws holding heater element in place, I unplugged the two electrical leads and plugged in new part. AS EASY AS THAT !!!!! I reinstalled the screws to hold the element, installed the back panel and replaced the freezer shelves. I plugged the refrigerator back in and within hours the freezer started making ice again. It's been about 3 weeks and we have not had a problem since. Fantastic Service and instructions and Inexpensive !!!! I will use this site again, if needed, and will recommemd to anyone who needs parts.
Removed goods in fridge, removed shelf, unscrewed 2 screws, installed new drawer slide with 2 screws, replaced shelf, inserted drawer. Most of the time was moving the stuff in the refregerator. If the fridge was empty it would have taken me 2 minutes.
I bought the GE Refrigerator about 4 years ago for about $1500. The defrost Heater failed about one year ago. Then I called local repair guy, he replaced the Defrost Heater and charged me about $250. Now it happened again. I think we should try it to fix it by myself. I found the parts from partselect.com, it costs me $50 with 2-3 days shipping. After it replaced, it works fine again.
Note: Symtom: cannot make cool air, Frozen area with frost on the wall. Regeriator "leaking water" on floor since iced food started to melt...
Solution: open the cover of the wall inside of frozen zone, use hot water to defrost it gradually. removed the failed Defrost Heater and replaced it with new one.
Note: after you defrost the area inside of the wall, your refrigerator will work normally without the Defrost heater without any issue about week while you are waiting for the parts coming.
Removed back wall cover over coil. Defrost all ice with a hair dryer. Cut white wires and replaced Temperature Sensor. It has been working for a week and no trouble at this time. If you have this system on your GE refrigerator do this before replacing the motherboard. I must admit I was thinking that was the trouble. Motherboard was replaced after 5 years old now 5 years later my thinking is this a 5 year problem. So try the Temperature Sensor.
Refrigerator and freezer would stop cooling. Would happen suddenly without warning. Reset of refrigerator would solve the problem and it would run fine for several days before doing it again.
Only tool I used was 1/4 inch socket. Using the 1/4 inch socket, the screws were removed from the panel covering the control board. (this is on the back in the lower right corner). When this panel is off you are looking at the control board. Next remove all the plug in connectors. Don't worry about remembering where they go. They all are different and can only go in their specific place. After removing the connectors, pull the board out. Replace the plug in connectors before putting the new board back in , then snap the board back into place.(held in by four pins). Replace the cover.
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
The fridge was making a clicking sound, and not cooling the food
The back panel was unscrewed, we read the directions with the circuit board and followed them. It was very easy to unplug the old faulty unit and plug in the new replacement part. It was done in 4 minutes flat. Very easy to do yourselves!