GSS20DBMCCC General Electric Refrigerator - Instructions

As it turned out much of the electronics is driven by 13.5 volts off the Main Control Board. The Ice Dispenser caused the problem because it over currented the depleted board power. You could hear a clicking noise from the board which was the main relay short cycling and not staying energized. While waiting for the replacement board I unpluged the condenser fan which is a DC motor and uses the Board power. In place of that fan I use a small table top fan to keep the condenser cool. As it turned out I only needed it for 3 days because Parts Select did a super quick job of delivering the new board. Thanks for the super service!!!!!! Removal of the board only required unpluging the electrical connections squezing the retaining board pins with pliers and pulling the board out, pushing on the new board and connecting the electrical plugs. If the board locks like mine did, just unplug the main board power plug, let the memory clear and replug the power plug. The unit should then start and run with no problems.

I am a 45 year old woman who is pretty handy but with no prior knowledge about appliance repair. I do have the attitude that if someone else can do it, so can I, which is helpful. I was able to watch a video on this website that showed me exactly how to replace one of the three parts that I replaced. It totally made it easy so that I knew what to do with the wiring. So far, my side by side is working great. I'm the champion! This repair cost me about $75. Who knows how much a repair man would have charged just to look at it.

The repaire guy came in tooke it out and told me it is goin to coast $20 for the part and $50 for the labor..... So I looked, It was soooo eeezzz ALL you have to do is get the switch out( with help of my butter knife :) it plugs in to a little outlet on the wire (on the botom side) so take out the old one and plug in the new one wich I got for $8 + $6 shipping = $15 THANK YOU PART SELECT for saving me $55 Im a 36 y/o stayathome mom and Ihave never don this before, Im very proud of my self. well... it was very easy!

Removed panel from inside the back of the freezer section, by removing four screws. Then, sprayed the ice build-up on the coils, with hot water until all of the ice was melted away. (Note: be certain to plug the drain hole, and use several towels to catch the water drainage. ) Removed the Defrost Heater Element by removing two holding screws. Unplug the unit and pluged-in the new unit and replaced all screws as originally mounted.

I watched the on live video. Piece of cake!

First, we called Sears Repair and had a technician come to our home. He stated the motherboard had gone bad probably due to a power surge (we had no surge protector on the appliance). His price for repair was $465.00. We opted to go online for the part and found it for $165.00 through PartSelect.com. It was a very simple procedure of removing the old and installing the new. A few turns with the nut driver to uncover the part, a few tugs with the pliers to disconnect and voila!.. The fridge was back to cooling in no time.

Total time to replace both slides was ten minutes. It took me longer to take the stuff off the shielf than it was to fix the slides!

Your instructions were "spot on"! Pried out broken switch with screwdriver-reinstalled new switch. Very easy! Ordered on line on a Wednesday new part arrived on following Saturday-Great service and will definately use again. Highly recommend PartSelect!

1) Unplug Refrigerator. Remove all shelves and light shield in the freezer.
2)Remove panel covering refrigeration coils inside freezer in back. Two hex head screws w/nut driver.
3)Remove the defrost heater using phillips screw driver. Two screws.
4)Unplug two quick disconnect stakons and wires from heater.
5)Plug the wire coming down the right side into one side of the new heater and plug the shipped white wire into the other quick disconnect spade at the heater.
6)Install the new dual element defrost heater into the same place where the old was. Connections to the right.
7)Route the wire that was on the left across the top of the coils and down the right side.
8)Bring the existing wire from the left side down the right side and the white wire up the right side. Wires should not be tight at all and do not remove the tape at the stakon.
9)Now wires need to be cut (if necessary)and crimped together in the shipped stakon. This stakon looks like a wire nut.
10)Wires should be tucked gently into the styrofoam up and down the right side. Wirenut should be positioned so that water can not collect in it.
11)Replace the panel over the cooling coils.
12)Plug Refigerator back into the wall outlet. Put shelves and light shield back in.
13)My refrigerator is now working without a problem. It's been est two weeks.
Ice maker is also working correctly.

Repair man said we needed a new circuite board, which I ordered and installed, however didn't fix the problem. Freezer was still freezing up, so I ordered a new defrost heater and thermostate. Installed yesterday, so it will be a week or so before I can check to see if this repair is working. However, replacement of these parts was very easy, and online ordering and delivery service the best. Keeping fingers crossed this repair does the trick. Best, Mike

I tried to quite the noisey evap motor with special liquid motor grease from Radio Shack. It did not work, so I ordered the evap motor. My freezer motor was wired slightly different than the motor I received. The replacement motor had a male plug attached to the four wires, the original motor was different, so I cut the wires and spliced them into the original freezer wires (colors were the same). Remounted motor. Works great, and no more groaning motor
Peter

Pretty much self explanatory.Removed drawer and anything on top of glass shelf.Remove two screws holding on slide.Replace with new slide.Repeat on other side.Replace shelf and drawer.

Both parts were easy to install and they fixed the problem. It is a two person project as it is very hard to get both hands inside the freezer section because it is so narrow. Be sure to orient the wire nuts in the right direction to avoid condensation and follow the instructions to create a drip loop on the wire connectors. We reviewed many "fix it" forums and almost bought the mother board. Really glad we found parts select, saved over $100.

Empy all the food from the freezer and remove the ice container and the lower ice maker section with a 1/4 inch nut driver, unplug the unit and set aside. Remove all shelving and set aside. Remove light cover and unscrew the bulb and remove. Remove cover/with light fixture by removing the necessary screws with the nut driver. The cover has the fan assembly attached; unplug and remove fan assembly, remove the thermistor from coil attached with a clip. Reassemble in the reverse procedure.

A second person is necessary to help prop up the refrigerator. One person will need to insert a 6 inch support under the front of the refrigerator base while another person rocks the refrigerator back to provide access for the support to be inserted.

The front refrigerator panel was removed to reveal the refrigerator base and provide access to the front wheel assembly adjustment screw (screw mobility). The front of the refrigerator was propped up on a solid support about 6 inches above the floor to provide access to the front wheel assembly and allow removal through the base of the refrigerator. The front wheel assembly was dislodged from the base by first removing the pivot pin by hand and then prying the wheel assembly loose with a screwdriver. Normally the pivot pin would need to be released by prying it loose with a screwdriver and then pulling to free by hand. Once the front wheel assembly was dislodged the adjustment screw was removed with a socket set and the front wheel assembly fell out of the refrigerator base. The new front wheel assembly was then inserted into the refrigerator base, the new pivot pin was inserted and aligned with the support holes and pressed into place to secure with locking mechanism. The new adjustment screw was then inserted into the refrigerator base hole, aligned with the front wheel assembly and hand tightened to set the first threads. The adjustment screw was then tightened with a socket set to seat the adjustment screw. The refrigerator was then lowered and the adjustment screw was adjusted to level the refrigerator. The refrigerator was then pushed back into its normal position and a final adjustment performed to assure the refrigerator was level. The front refrigerator panel was then pressed back into place.