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GSS20DBMAWW General Electric Refrigerator - Instructions

All Instructions for the GSS20DBMAWW
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Would not defrost
Replaced defrost thermostat along with temp sensor watched the video on this page simple fix
Parts Used:
Defrost Thermostat Temperature Sensor
  • Rachel from LUDOWICI, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Would not cool top or bottom
Everything looked to be working but the compressor. As a pro checked every thing came down to a relay on the main board.

Just removed cover from back top left. marked and removed all wires. removed old board and installed new board very easy. Must read paper sent with it,
you may need to cut wires on some models.
Parts Used:
Main Electronic Control Board
  • David from White Pine, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
5 of 6 people found this instruction helpful.
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broken drawer rail (cheap plastic poorly engineered)
remove screws from broken rails and install new rails with screws.
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side
  • Chris from Waterville, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 12 people found this instruction helpful.
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slide rail broke causing shelf to fall
repair was simple removed glass shelf and removed the two screws holding rail in place. I was really amazed at the quick service that I had receiced, I ordered two of the same part and they had the instructions to send back the additional part in my email the next day. Thanks for your help.
Parts Used:
Drawer Slide Rail - Left Side
  • Mark from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
5 of 6 people found this instruction helpful.
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evap fan not working.
first i removed the three screws that covered the circuit board that was bad. then i removed the 6 connectors that went from the refrigerator to the board then popped out the old board , popped in the new board reconnected the circuit connectors covered everything back up and my refrigerator is back on line. this all took about 10 to 15 minutes time ... thank you for your product it really did the job..
Parts Used:
Main Electronic Control Board
  • louis from floral park, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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Ice cubes froze in the tray and frost was all underneath
I read stories from the website how others did it so I figured I would give it a try. I put all the frozen stuff in the refrigerator piled up. Took out the shelves. Took out 2 screws with a socket extension ( nut driver will work fine.) Remove the light bulb. lifted up on the back panel...it came right out. Saw the coils and on top the sensor. Took it off, cut the wires, spliced in the color coded new one ( pink to pink, orange to orange) Stuck it in the top coil in the original position and crossed my fingers! I put all the pieces back easily, restocked the freezer and waited. HOORAY!! My ice cubes are all separate and free. NO frost inside. A very easy fix for $20.

Note: If there is a large amount of ice build up on your coils a hair dryer works great. The drain is on the bottom anyway. Also , you may want to seal around the wire nuts to keep moisture out. I did
Parts Used:
Defrost Thermostat
  • Michael from Sylva, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
5 of 6 people found this instruction helpful.
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Freezer stayed cold but Fridge got warm every 3 weeks
Unplug the fridge, then:
1) Remove food and shelves from freezer
2) Remove rear panel from inside freezer (panel that covers the evaporator coils)
3)Stare at all the ice covering the coils for 10 seconds!
4) Plug the drain hole in the bottom left side of the freezer (cork or plug made from rolled up paper towel), and place a big towel in the bottom of the freezer compartment to absorb the melting ice
5) Plug in a table fan and leave it blowing into the freezer compartment, at the iced-over coils. Come back in 30 minutes.
6) Ice should be all melted. Place the wet towel in a bucket.
7) Remove the little clip attached to the green wire from the top of the panel., and then remove the two top screws on either side of the panel covering the coils. Take out the panel.
8) Removed the two screws that hold the heater element in place at the bottom of the coils. Pull the element out about 3 inches and disconnected the two wires.
9) Connect the wires to the new heater element, and screw it back into place. Put panel back, shelves in, turn fridge on. Fixed

I ordered the defrost heater and replaced that, also ordered the defrost thermostat but the old one looked fine so I did not replace that. Fridge and freezer have been working great, no more icing problems.

Thank You PartSelect!
Parts Used:
Defrost Heater Harness Kit
  • Mike from Seaford, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Plastic drawer side rails broke. The rails and the drawers seem very flimsy for the cost of the refrigerator.
Very simple fix. Unscrewed broken drawer rails and replaced with the new. No big deal. But again, these seem very flimsy for this model of refrigerator. they should use metal drawer rails with rollers to better accomodate the wieght of produce in the drawers.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Left Side
  • john from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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Defroster heater burned out
First I defrosted the evaporator core with a hair drier, making sure to disconnect the power before hand. I pretty much followed the directions included with the part, which by the way were excellent, and very detailed. The alternatives were call a repair man for around $300.00 plus parts or take less than a $40.00 gamble. Or even replace the refrigerator at $1400.00. It was the diagnostic portion of your website that convinced me that I had found the problem and that I could repair it myself with a minimum of effort. Needless to say I will come to this site in the future before calling a repair person. The refrigerator is working just fine now. I had my parts in three days, thank you for your attention to detail and a all around positive repair experience. George Day
Parts Used:
Defrost Heater Harness Kit Defrost Thermostat
  • Albert from Fort Wayne, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 6 people found this instruction helpful.
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Noise coming from rear of fridge
Remove rear plate. Remove fan bracket. Replace fan gaskets, blade and motor. Replace bracket. Replace rear plate. Very simple. Fixed the problem.
Parts Used:
BLADE CONF FAN Assembly DC Condenser Fan Motor - 12V Fan Motor Grommet
  • Edward from SILVER SPRING, MD
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
6 of 9 people found this instruction helpful.
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evaporator coils iced up causing no cooling in freezer or fridge.
First I disconnected the Power from the unit. Pulled out the freezer drawers and the ice machine used a 1/4 inch nut driver and removed the sheet metal from the back of the freezer exposing the evaporator coils. I defrosted the coils. Then I removed the two screws holding the defrost heater braket assembly and removed the two electrical connections from it. I then installed the new heater put everything back together(reverse of installation)and it works like a brand new fridge and freezer.
Parts Used:
Defrost Heater Harness Kit
  • Kenneth from Sweet Home, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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refrigerator not cold
removed freezer door / shelf /ice maker pulled back panel off and removed fan
Parts Used:
Evaporator Fan Motor
  • Joseph from FARMINGVILLE, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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light not working
I used pliers to pull lightly on the head of the switch, while I inserted a small flat head screw driver into the base of switch and gently worked around the edges to free it from the panel.
Parts Used:
Light Switch
  • robert from FRANKLIN SQ, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
6 of 10 people found this instruction helpful.
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Difficulty in removing the old switch
The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.
Parts Used:
Light Switch
  • James from Federal Way, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
5 of 8 people found this instruction helpful.
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Ice cream melting, lettuce freezing
Removed the back cover over the control board, and made sure that the board was the same. It didn't look exactly the same, but figured that it was the same, just updated. Took out the board, moved the wires to the new board and reinstalled. Plugged it in and it came on, so I reinstalled the cover. Seems to be working to this day.
Parts Used:
Main Electronic Control Board
  • Tim from Mountain View, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
4 of 5 people found this instruction helpful.
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All Instructions for the GSS20DBMAWW
91 - 105 of 891