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GSD5911G00CC General Electric Dishwasher - Instructions

All Instructions for the GSD5911G00CC
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Missing lower rack wheels
The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill
Parts Used:
Lower Front Dishrack Wheel
  • William from Ballston Spa, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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detergent shaft and arm broken
pretty easy, take off 7 screws from inside door

only hard part was getting arm to click into lever through the door. if you practice with the parts outside the door they lock together really well :)
Parts Used:
Detergent Cup Release Arm Detergent Cup Shaft and Lever
  • Michael from Shelton, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 9 people found this instruction helpful.
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Had cracked roller
Snapped right in
Parts Used:
Lower Rack Wheel Kit - 8 Pack Upper Roller and Axle - Kit of 4
  • Gerald from BLUFFTON, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 9 people found this instruction helpful.
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Old silverware basket wore through and melamine utensils fell through and stuck to heating element which cost me $100 for repairman to remove
Put new basket in, threw old one away
Parts Used:
BASKET ASM SILVERWARE
  • Diana from NAPLES, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Original Push on nut had corroded and was not retaining seal properly. Leaked water every drain cycle.
I would like to start-off by saying that I love this site . I've never been even remotely dissatisfied with parts I've ordered and the installation videos are awesome! I would recommend this site to anyone looking to repair appliances. Secondly, I am a retired mechanical designer with over 35 years of experience. I have a broad range of design experience in consumer, governmental, industrial and military part and product design. My opinion about the design having to do directly with my appliance is not very high and after talking with another local parts supplier discovered that this particular design is approximately 20 years old. I wonder how many dishwashers are leaking without the consumer realizing they have this problem. I followed the installation instructions provided by this site verbatim and the dishwasher still leaked like a sieve. This in my opinion goes back to my remarks concerning the design. This is a weak design at best and could benefit from an improvement in that area. After I installed the new parts, the push on nut (upon being seated onto the shaft for the drain valve flapper) was loose and spun freely. The push on nut did not properly compress the seal onto and around the flapper shaft nor into the valve housing. Water leaked through the seal as a result. I disassembled all of the parts again and placed a flat washer between the push on nut and the seal, to help compress the seal onto the flapper shaft and into the valve housing. The washer was a stainless steel flat washer with an ID that fit onto the shaft closely, but was a smaller OD than the seal. The washer was about 1/32" thick. Upon reassembly and observation, the dishwasher leak was stopped with the addition of the flat washer and my issue was resolved.
Parts Used:
Push On Nut Drain Valve Shaft Seal
  • David from Emmitsburg, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Dishwasher not draining fully
Removed screws on the drain pump filter screens at the back of the dishwasher, unscrewed the check valve, screwed in the replacement unit, and re-affixed the filter screens.

I lived with the drain problem for 6 months and reviewed on line trouble shooting which all pointed me to a pump or solenoid valve problem. I pulled the unit and disassembled everything before noticing that the rubber washer/stopper at the top of the check valve had erroded away and was not preventing water from pumping back into the cabinet when the drain pump kicked on. Always check the condition of this check valve first if you dishwasher is not draining properly. It was so easy once I found the bad part.
Parts Used:
Piston and Nut Assembly
  • Lyle from Saint Chalres, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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leaky dishwasher
remove water connection; shut off circuit breaker ; follow the suplied directions; reassemble washer . job done - leak gone. Wife happy.
Parts Used:
Impeller and Seal Kit
  • kenneth from ocean isle beach, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 10 people found this instruction helpful.
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Discharge of water when draining
This seems to be a simple repair, but the push on nut is difficult to remove. Ended up damaging the case, so I am going to buy another dishwasher. If you plan to repair, make sure you pull the unit out to have plenty of room to work with.
Parts Used:
Push On Nut Drain Valve Shaft Seal
  • Darryl from Adkins, TX
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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Dishwasher would not drain.
The dishwasher was in a rental so I didn't want to spend the money for a new one. The part was expensive compared to a new (cheap) dishwasher. The order was shipped promptly and arrived when I expected even though it was Christmas time. The part fit perfectly and everything is back in place.
Parts Used:
Rinse Aid Fill Cap Motor and Pump Kit
  • Thomas from VICTORVILLE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 7 people found this instruction helpful.
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My wife had been washing dishes in the sink for a while but after Thanksgiving we loaded up the dishwasher . It wasnt making the usual noises and we realized that it wouldn't drain any water.
We ordered the pump kit by model number and it was a perfect match.(It was on our door step in 2 days with normal shipping!) Three bolts and a couple of electrical connections later and the pump was off The install was just as easy. The instructions were very easy to follow.It's great to find a company these days that knows what it is doing and does exactly what it says it will do.
Kudos and thanks!
Parts Used:
Motor and Pump Kit
  • Dennis from Cookson, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
3 of 4 people found this instruction helpful.
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broken off end caps, top would slide off, frustrating.
did it by hand, carefully flair out the plastic piece only enough to slide it into the metal rail.
Parts Used:
RACK SLIDE END CAP
  • Paul from Blairs, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Leaking from the drain valve shaft
It turned out to be an easier job than I thought it was going to be. Of course, I was still a bit surprised it worked right and didn't leak once I was done.

I started by taking off the servo that opens up the drain valve. I didn't think I could take out and replace the shaft seal from this position so I took the whole motor and drain assembly out by loosening the sump and pump clamps. This allowed me to wiggle out the whole mechanism. One plug and a ground wire had to be undone but that was it. The Push On Nut was the worst part - pain to take off - worse to get a new one on. I wasn't sure (still not) if I could get it in the right place. Once I got everything back together and the servo mount on it seemed to hold the nut in the right place.

I tested it and yelled "it doesn't leak!" my wife promptly said "Yet!".

We have run the dishwasher twice - so far - no leaks!

I couldn't have done it with out PartSelect's prompt service, diagrams, and part photos. I don't want to fix any more appliances but if I have to PartSelect is where I'll come for parts and diagrams.
Parts Used:
Push On Nut Drain Valve Shaft Seal
  • Daren from Villa Rica, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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missing wheels on lower dish rack
Very simple repair: assemble the wheel/clip assembly. Attach to lower dish rack.

I was very happy with the fast delivery by PartSelect.
Parts Used:
Lower Front Dishrack Wheel
  • Shoji from Arlington, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 10 people found this instruction helpful.
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Water leaking out during rinse cycle
Based on what I read from other people and partselect, it was fairly easy to ascertain what was wrong. I removed the solonoid valve by removing the two screws that held in place. Had to clean up the solonoid valve rod due to water leaking into it by running it on a wire brush. Pulled out the stop nut and old seal and replaced it with the new seal. Could not get the new stop nut on but it does not seem to move so let it go. Have to say that reading all the comments certainly helped me with the repair. Additionally, ordered parts by email at 10:30 in the morning and receiving them the very next day. Could not believe they were delivered so quickly.
Parts Used:
Push On Nut Drain Valve Shaft Seal
  • Earl from Holmes Beach, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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Pump and motor went out.
We ordered our motor and pump assembly. When it arrived we followed the instructions that came with it. We had no problem with the instructions. We found it to be really easy. I was very happy since this happened 4 days before Thanksgiving. Thanks for the easy instructions, my husband got my dishwasher repaired in plenty of time for our Thanksgiving family get together.
Parts Used:
Motor and Pump Kit
  • Gloria from Vian,, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
3 of 4 people found this instruction helpful.
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All Instructions for the GSD5911G00CC
121 - 135 of 664