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Plumber had suggested trying a new gasket rather than replace the dishwasher. Ordered one and installed it. Cleaned door and installed gasket in about 30 minutes. So far it works great .... and ... cheaper than new dishwasher.
Went to repair parts on troubleshooting and found check valve assembly to be most common problem. Went to parts diagram to locate assembly and found it somewhat confusing as to exact location. Ordered part(s) on percentage as the problem. Received part next day (great)! Pulled dishwasher out and found I did NOT need to do so to replace check valve which is replaced without having to remove dishwasher. The gasket replacement was not necessary as it seals sump area from bottom of dishwasher and not the valve as it appears on the parts diagram. It took about 2 minutes to replace valve itself and it was the cause of the problem.
Read directions. They were poorly drawn. Set them aside. Opened up unit on December 26th. I made careful observation of the wiring, two hoses, one metal bracket, the hose two clamps, and then proceeded. Instructions said 1 to 2 hours, to complete. Ha Ha, perhaps if you've done it before. It was actually really closer to four hours. When done, it worked perfectly. The best part, my wife said: "This was the best Christmas present ever!" That made my day! Dishes are clean again, just like new! Thank you: www.PartsSelect.com.
Removed dishwasher, took off motor, and ordered part. It was delivered in a timely fashion (3 days). Determined which directions to follow. Used screwdriver to hook up motor. Put dishwasher back into cabinet area, made sure there were no leaks before fastening the dishwasher in place. Took about 1/2 hour to complete process. Very satisfied.
First, I drained the water from inside the washer and removed it from under the sink. I wasn't sure if I had a clog in the drain line, so I dissasembled the drain under the sink and cleaned that as well. While cleaning under the sink my wife found her $4000 dollar ruby that fell out of her mothers ring a couple weeks earlier. It must have dripped out of the trap while I had water draining everywhere. Put drain back together and moved on to the dishwasher repair. Parts were easy to install after laying the dishwasher down on its front to access the bottom back side. Hooked everything back up and slid it back under the countertop and away it went. Had one small leak after running (water in line wasn't tight enough). A twist with a pair of pliers and that was resolved. Fast shipping by the way! I paid a little more for the exit washer than I wanted to, but with shipping only from one source and delivery of parts at the same time made downtime as little as possible. I'm sure I saved $100 dollars or so by using this website for parts and tech info. And recovered a precious stone to boot.
Removed seven screws that held the inside panel to door. removed inside panel to work area and cleaned. After carefully observing the position of the old gasket, it was easily removed and the new one but in its place. Replaced the door being careful toalign the handle before tightly securing all seven screws. Repair worked, no more leak.
"Clean" light inoperative; too much water in bottom; dry cycle malfunction (inside wet, dishes not dry).
REPLACE CONTROL BOARD - Turn off circuit breaker. Take out lower rack. Remove inside door panel (seven Phillips screws). Hold outside door panel (control board location) in place with bungee cord. Remove push lever (two screws) to facilitate removal of control board. Disconnect control board connectors (five, I think). Remove old control board (two screws and plastic clips). Install new control board (clips, connectors, and two screws). Re-install push lever (two screws). Re-install inside door panel (the main contol lever alignment is a little tricky), seven screws. Remove bungee cord. Put lower rack back in. Turn on circuit breaker. Test dishwasher. Worked perfectly, just like new. Normal amount of water in bottom. "Dry" cycle normal. "Clean" light comes on and stays on until door is opened i.e. normal operation. "Delay" feature also works normally. Dishwasher may last a few more years. Cost of control board: $120 inc. shipping.
The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job. Bill
Turn off power at breaker box. Remove lower covers and 2 screws into counter top. Verify sufficient length on water and electrical connection to allow sliding dishwasher out approx. 2/3. I disconnected the electrical at the j box on the dishwasher. If you must disconnect the water line, shut off supply, usually located under nearby sink, and provide a rag or sponge for small amounts of water left in supply line. Carefully pull back the insulation to expose two screws on top where water line runs into the center. Pull the top tray part way out and reach in to hold the spray arm while removing the screws. The spray arm will easily drop out. Hold the new spray arm in place making sure the raised screw posts push into the holes, then reinstall the two screws. Done. Pull insulation back into place, retape if necessary. Reconnect electrical and water if necessary. Slide unit back in, checking alinement. Rescrew to counter top and reinstall lower covers. Task complete. 15 mins if prepared. 30 mins if both elect. & water are disconnected and you are somewhat hesitant.
I first made a bad assumption that the leaking dishwasher was from the gasket. I replaced the gasket and it still leaked. To find the leak, I took the body off of the dishwasher and ran it to find the leak. It was from the solonoid connection. I took photos of the leaking motor unit and very easily replaced the new motor unit by matching the placement from the photos. The hardest part is tipping the dishwasher on its side and mopping up the water. It was very easy. All you need is a nut driver and a Phillips screwdriver. Even an over-domesticated, non- tool user can do it.
