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unit quit cooling
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the wiring harness plug, replaced the old timer with the new one, re-connected the wiring harness and reinstalled the mount in position. Hardest thing about it was lying on the floor.
Accidently dropped the crisper drawer and it broke on the left front corner.
We received the crisper drawer in magnificent time and unpacked it and washed it and dryed it, and just slid it into the refrigerator. Thank you for your very prompt service.!!!!!!!
A little difficult getting out due to restricted space, I took off the fan blade, that gave extra working room. Then it went well going back together,and it all worked as advertised. Thanks. p
After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.
Door sagging, creating a gap to let in condensation
You tube is my best friend for DIY repair. I supported the door with wood blocks, removed the bottom bracket and was able to slide the refrigerator door down and out without removing the freezer door. Replaced both hinge bearings and door stop and washer on bottom hinge and slid the door back into place. Door is very light when empty. Fast and easy, door opens and closes smoothly and no problem with condensation anymore.
Very easy. Watched a video on your site prior to getting the glass replacement. Removed the crisper drawers. Placed the glass in the front and placed it down. Took just a few minutes. Love your site and will come back again when needed. Thank-you.
screwed the center hinge and spacer on the refrigerator then installed the center pin on the hinge and bottom door placed the top door on the pin and then screwedthe top hinge to the refrigerator,like new
I had to cut a little of of the ends of the shelf to make it fit. I used an angle grinder to get the job done and the shelf fits perfectly. By the way I paid for 3-5 day shipping and got it the very next day can't ask for better service than that.
We, have two children and thay pulled strech, and finally broke them.
I tied in to your web site orderd the parts the part were here in a day 1/2open cartons expecting to be broke but to my suprised they were in great shape and then fit perfectly the first time love your company.
Looked up similar problems and found it to be the defrost timer. All I had to do was remove the plastic portion in the fridge section to get to the old timer. Popped the new one in and put it back together. Works great now. Would have been almost $150 to have a repair company come out and fix it.
Freezer frosted up, refrigerator compartment heated up
I removed the housing at the top of the refrigerator compartment that contained the reefer light and temperature adjustment knob. This required a small nut-driver. Inside, I found the old defrost control, unplugged it, unscrewed it with a Phillips screwdriver, and replaced it with the replacement part. Then I replaced the housing to its original position.
Removed the housing with the light, 4 hexhead screws. This exposed the defrost timer, removed 2 hexhead screws, electrical connector and reassembled the unit.
