HAHA! The easiest repair we have ever done! Took it out of the box, snapped the old arm loose, put the new arm in and -- the dishwasher works like new! Thank you!
So easy, even I was able to do it. Slide tabs back on defective basket and remove both sides, then slide the tabs onto new basket and place in dishwasher. All Done!
Followed video and that part to install spring and door handle actuator was easy buy demo on video guy had hand in way where the outside door handle was inserted. I know what slot it went in but did not show how to insert in dishwasher. finally figured it out. But then led lights stopped working correctly so I need to buy some more parts when I figured out what I need.
Followed the instruction video on your website. It was accurate and valid. The repair should have taken 15 mins., instead one of the screws holding the dispenser was frozen. Tried DW-40, and liquid wrench. Neither worked because the screw was in plastic.Finally got out the Dremel and cutting wheels. Had to cut away enough of the unit until I could get at the screw (it was the center bottom one). Sliced through some more of the housing, then cut a notch in the screw head deep enough so I could apply enough pressure with a flat blade screwdriver to open it. After that things went as smoothly as could be expected.A bad design and cheap materials.