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wheels kept falling off bottom rack
Man, if you need help doing this repair, you shouldn't even own a dishwasher, much less a house. This was the easiest repair in the entire galaxy. First, I removed the old wheels, which was easy becasue they were always falling off by themselves. I then had to use pliers to squeeze the old studs to remove them from the wheels. All the wheels were still in good shape. Then I snapped the wheels onto the new studs, and snapped the studs onto the lower rack. And then, it was like I was in heaven. Bluebirds were singing, the sun was shining, my lower rack was sliding in and out and in and out like it was new. O happy day.
all 8 wheels broken from lower rack & basket broken
went to sears and was told axles not available ! after they sold my wife all 8 wheels in two diffrent colors. started looking on line found your web site I entered my model number. In a matter of minutes I found the parts checked stock ordered them and recived conformation. prices and shiping are fair. ordered recived and installed parts in 4 days WOW ! wished all purchases went this smooth.
The axxle for the wheels were worn out causing wheel to rotate inward and the tray to be to low in the dishwasher.
Simply pull out the old axle and snap in the new one. It is simple. Also the replacement axels were MUCH better quality than the originals. The bottom tray now slides in and out very easily. Note, if you have this problem, you do not need to replace the wheel, just the axle.
Wheels on lower basket kept falling off, axel worn out.
Removed empty basket from dishwasher. Placed basket upside down and removed remaining wheels from basket by detaching worn axel from attachment points. ie, No tools needed for this procedure. Once axel and wheels were removed, I squeezed the end of the old axel with needle nose pliers or regular pliers to relieve the outward pressure and pushed the old axel out of the wheels. Easy, popped right out. Positioned new axel against the outer wheeel hole and applied thumb/finger pressure to snap in new axel. Took the wheel with the new axel and attached it to the basket at the original position. New axel grips the basket like a clothes pin would. Continued and replaced all eight axels at this time. Replace basket in machine, stand back and admire work and parts!!!! Parts received promptly with no hassels. Excellent company to do business with, clear photos and ordering forms. Will definately re order again if needed. Thank You.
So easy, even I was able to do it. Slide tabs back on defective basket and remove both sides, then slide the tabs onto new basket and place in dishwasher. All Done!
Used Phillips screwdriver to undo brackets that keep dishwasher in place. Pulled out dishwasher from underneath the counter. Placed hinge arm in spring, hooked spring onto clip, placed hinge arm in clip. Put back dishwasher under the counter and screwed in place. Took all of 15 minutes. Saved 185.00 for service call.
Everything went fine until the reattachment of the spring loaded hinges. They have to be reattached with the door in the almost closed position. Not impossible.
Followed the instruction video on your website. It was accurate and valid. The repair should have taken 15 mins., instead one of the screws holding the dispenser was frozen. Tried DW-40, and liquid wrench. Neither worked because the screw was in plastic.Finally got out the Dremel and cutting wheels. Had to cut away enough of the unit until I could get at the screw (it was the center bottom one). Sliced through some more of the housing, then cut a notch in the screw head deep enough so I could apply enough pressure with a flat blade screwdriver to open it. After that things went as smoothly as could be expected.A bad design and cheap materials.
