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Sprayer arms didn't operate and dishes were not cleaned
We bought this GE dishwasher new. After 9 months, we started noticing the dishes were not cleaning well. Eventually, the machine just filled up with water and drained. The washing arms didn't work. I replaced fill valve, but that didn't solve it. A GE Tech ran a diagnostic and informed us the pump motor was bad. It was off warranty and repairs would be $300. However, he noted it was easy to do on my own. Two pipe clamps. The part from PartsSelect was 40% less than ordering from GE and was a GE part. Replacement took half an hour and that includes getting it wrong once (one connection leaked due to a bad job attaching the pipe clamp). Works like a champ now.
I got lucky and found the diagnostic test instructions tucked inside the washer under the kick plate. From there I ran the tests on each component until I narrowed it down to the pump. The pump cost me less than local dealers. The install went well. Watched the online videos to make sure I was doing it right. Was actually very easy and saved hundreds over a service call.
Turn off water supply, turn of power to dishwasher, remove mounting screws, slide dishwasher out of opening, place a pan under water supply valve, remove water line, remove screws holding the valve in place, disconnect electrical connector. Reverse process to install new valve.
Removed the screen cover and then removed two bolts with nut driver and removed white plastic retaining piece. Pulled flood switch out of housing (raise approximately 2 inches) then unfasten electrical plug. New part connects to electrical plug (pnly can fit one way so no problem with orientation). Pushed floid switch bsck into lace and attached white plastic retainer with two bolts and then set screen cover back. Very simple and easy.
The dishwasher had been installed before we added 3/4 oak floor, so I could not pull the dishwasher out from under the counter. That will be a major project when the dishwasher dies. To remove the door, I removed the two 1/4 " screws on the right and left bottom of the door. I used a box wrench since that was the only way to reach them. One had corroded due to a leak. it took some coaxing but finally came loose. The hint about opening the door 27 degrees and propping it open with two Allan wrenches through the hinge holes was very helpful. Then I lifted the door a little and gently pushed toward the counter releasing the door form the hinges. I took the door off to find a leak and found the right corner edge of the inside tub had cracked. Not sure how this happened. I cleaned and sanded the crack area and used J-B Weld to epoxy the crack. Replacing the gasket was easy. Slide out the old, slide in the new. Everything went back together smoothly. If I hadn't needed to repair the tub, the hint about opening the door all the way and sliding it out part way might have worked to change the gasket. Note. Unlike a stove door the dishwasher door is not that heavy.
Dishwasher was leaking at the bottom of the door (left side)
I removed the old gasket and installed the new one in the same position as the one I removed. I had to feel with my fingers for the ridge to insert the gasket so that it would hold. I must admit that I was skeptical that it would work (the old one didn't even seem very damaged). I ran a cycle and there was no more leaking. We've been using the dishwasher ever since with no issues of leakage.
Repair went fine, getting the right pump was the problem. I started with my local appliance parts house, they ordered part came in 3 days. Upon picking it up I noticed that the pump was shaped slightly different and the electrical hook up was totally different. Asking the parts guy what happened he said they must have sent the wrong pump. Returned it for credit and ordered it again. Four days later the same exact thing occurs. Parts guy credits my account and says better go directly to GE. Wait 10 days for GE, for this part and once again same odd looking pump with wrong electrical plug. My son who is a welder by trade asks me if there is a packet of parts in carton and yes there is. He says that perhaps there is a converter for the electrical. That was the solution no one told us that pump was universal and needed the adapter. Not even the 2 different tecks at first house. Perhaps that should be stated in the part would have saved us tons of time. Thanks D
I checked all the drain lines and filter for blockage. All looked good. I unplugged the unit and unscrewed the two screws adhereing the dishwasker to the counter. I shopvacced the water out of the bottom of the unit, slid it out, and carefully placed it on its back to access the pump. I unplugged the power to the pump, removed the intake and outake ring fasteners. Carefully removed the pump and inserted the new part, mopping up water as I went. Replace the rings, plugged in power to the pump, righted the unit and put it back. Replaced filter with the one that came with the kit.
Drain pump would not work. Water left in the bottom of the dishwasher.
Dishwasher is under 2yrs old and suddenly failed to drain due to the drain pump not working. I read the reviews on how easy it was to change and went ahead and purchased one. After removing the screw from the appliance bracket under the counter and the two screws from the base plate, it was easy to pull the dishwasher from under the counter and away to flip to its side. I would recommend draining the drain hose first and making sure no water is in the tub. Keep a towel nearby. Removing the drain pump was simple. I needed a nose tip pliers to remove one of the hose clamps and a screwdriver for the other clamp. Once the pump was removed, I opened the old pump by twisting the top part while pressing the tabs to remove upper housing. There was a broken piece of glass that had wedged itself in the mechanism which prevented the pump from working. I wish I had checked that first, before purchasing a new drain pump. I kept the old pump as a backup for the future. It took no more than 20 minutes to get the pump replaced and the dishwasher back in place. Dishwasher drains just as new. By the way, costed under $100 with delivery. An appliance repair company wanted $250!! Not the first time PartSelect saved me money and won’t be my last!
damage to gasket (had a slit in the area of the utensii baskets. causing lower right corner of gasket to come out. caused leakage to floor from the lower right corner of door...
As I am 77 yrs of age I was leary of diy but thanks to the reps of "Parts Select" I actually was able to put in the new gasket myself.It did take some time and lots of patience as it had to be seated correctly..I also had to make sure the new gasket was in the groove as it is supposed to be.
I watched a step by step video provided on the Fix It app. Easy to follow directions and only took minutes to tear apart and put back together. Didn't even require help from my husband. Although the latch and striker were not the problem, contacted parts select and they then recommended the electronic control board, they ordered it, had it shipped to me within a few days, another really easy fix I did using the You tube video. Fixed the problem lickety-split. I will never go without my fix it app. Entered all my appliances. Sure beats spending hundreds on appliance repairmen! Thank you Parts Select!