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New unit, had to use inside vent, filter not included
I went to your site and looked up the schematic parts list and determined how to remove the grill and install the filter. I had the grill off and when the filter arrived I put it in, replaced grill and screws and then in about 20 min had the microwave installed on the wall and operating. By the way the part arrived about three days earlier than estimated. Thanks for your prompt response. You are on my favorites list for future appliance parts.
This repair was easy and could be done by anyone. If you undertake to do this replacement, remember to slowly bend the medal tabs back that hold the lens. Handled roughly these tabs could break off.
This repair can be don in under 5 minutes, easily !!
Error message on readout said to change the filter
First I removed the two screws that held the filter cover in place, lifted out the old and replaced it with the new filter. Put the filter cover back on and replaced the two screws that hold it in place, and it was done in less than 5 minutes.
Under the microwave there are two light bulbs that light up the top of the oven/range.
Last week I removed the glass cover that was held in by one screw and removed the burnt out light bulb. I ordered the bulb and left the glass cover off until the bulb arrived. I had to wait until this evening to put the glass cover back on and fasten the screw because I have a window right next to the oven and the sun streaming in made it too difficult for me to see how to put the glass back in and replace the screw.
I first read the previously posted directions from other customers that were sent with my part order confirmation, which were all very helpful. Then, I basically used a screw driver to unscrew the screw holding the lens cover in place - be careful as it is a very tiny screw and it can easily fall behind your oven. You might want to place a large piece of cardboard over the space between oven and wall, as I did, so that you don't lose the screw in case it falls. Next I pried open the prongs, carefully slid out the cracked lens, and slid the new lens in place, pushed back the prongs and put the screw back in. I found that it was easier to use my fingers to first place and tighten the screw because it is very small and will keep falling out of place if you try to just use the screwdriver. Good luck!
I took the cabinet off and saw where the switch had been burnt. So I remove it and order another one from your company. And I put new clips on it with heat shrinks. We might get another 30 years out it, Although I'm 80 years old.
bulb burned out light that is under the microwave, which lights the oven below.
thank you for the video--very clear, responsible, applicable although the illustration was not exactly of our kind of light. the bulb was exactly like the one Hotpoint used in its microwave made in 1989! I will come back to you for parts in the future. (You have the model # from my original order.)
I thought I had pushed the timer button for 20 minutes duration period,
however, I had hit the cook button and the microwave did not have an item to cook inside. Resulted in shattering the glass tray and meting the plastic lid sitting inside which was fused to the cooking tray. Carefully wrapped up the shattered tray and melted lid in heavy paper, deposited it into the garbage, then happily placed my new E.O.M. glass cooking tray into my G.E. Profile microwave. Thank you .