Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.
Ordered part, recieved part package, opened package, inserted screw cap rinse aid tank cover, twisted to close. Job completed. Time required about 15 seconds from opening package. Service was excellent and accurate. Thank you.
As described with instructions, removed original "bearing," installed replacement, removed original spring, installed replacement springs. Not difficult.
Lost Screws from lower access covers for my Dishwasher
Reassembled lower access covers using the new screws purchased from parts direct, perfect fit replacement. Hardest part remembering how they fit Dishwasher.
Dishwasher Not Heating top rack wet dishes and heating rod looks rusted
It took all of 30 minutes from beginning to end remove the old parts and replaced them and run a diagnostic test before I could wash dishes. The parts were exact and Parts Select has always provided the right parts, shipped fast and never disappointed me.
I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.
Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.
The door seal was easy. In less than 15 minutes I peeled the old one off and installed the new one. Also the new seal arrived in 2 days. In replacing the seal I noticed a screw laying in the bottom of the dishwasher. As I removed the lower washing arm which was real easy I noticed that the plastic bearing for the lower arm was no good. Late Thursday evening I went on line and ordered the bearing, and to my surprise it was delivered to my house on Saturday. In 15 minutes I had the bearing installed and we were back in business. I'm just amazed at how easy your web site is to use, and the promptness of the parts delivery. You guys are great.