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When the dishwasher started it would squeal.
Mine is a Ultra Wash 111 I followed the repair video on your site but my dishwasher was a little different. Not enough that anyone could still understand the video and not get it disassembled. The video shows two ball checks but mine doesn't use them where the videos shows. I put them in anyway because I called Whirlpool, who made my washer, and they assured me that they should be in there. They got sucked through the dump impeller and plugged the discharge tube so I had to disassemble it again and take the ball checks out. Lucky for me nothing got damaged. I then got a hold of someone on your chat line that got me to the correct parts view that shows where the ball check is suppose to go on my washer. During working on my washer I realized the squealing was because the bottom bearing on the motor needed oil. So all and all I'm happy because it runs quiet and it works fine. Thanks Greg
I ORDERED THE PART THAT WAS EASY BUT WHILE THE MACHINE WAS USED FOR HOW LONG I DON'T KNOW WITH OUT THE CAP IT GOT FILLED WITH FOOD AND JUNK. FIRST THING I HAD TO DO WAS EXAMIN THE DOOR AS TO HOW I COULD CLEAN THIS THING OUT. I REMOVED 6 SCREWS THAT HELD THE DOOR TOGETHER AND PULLED EASY CAUSE I DIDN'T KNOW WHAT I WAS GETTING INTO. NO PROBLEM THERE WAS NO ELECTRIC PLUGS HOOKED TO THE DOOR. I TOOK IT OUT SIDE AND STARTED USING VINIGAR AND POURING IT INTO THE HOLE AND SHAKING THEN TRYING TO GET IT BACK OUT. WELL THERE IS ONLY ONE POSITION THAT WILL LET THE VINEGAR BACK OUT. I HAD TO HOLD IT SIDEWAYS THEN TILT FORWARD AND IT WOULD RUN OUT AND BRING SOME JUNK WITH IT. THIS WAS A TIME CONSUMING PROCESS BEING YOU COULD NOT SEE INSIDE TO KNOW HOW MUCH JUNK WAS IN THERE. JUST POUR AND DUMP. AND DON'T FOR GET TO SHAKE TO LOOSEN ANY THING LEFT INSIDE.LOL I WAS VERY PROUD OF MYSELF NOT KNOWING FOR SURE IF I FIXED IT OR NOT BUT I TOOK A SHOT I HAD. I DID SOME SCRUBBING AND DEGREASING ON THE UNDERSIDE OF THE BOTTOM OF THE DOOR BEFORE I REASSEMBLED IT. THAT WAS EASY AND I CROSSED MY FINGERS ANY WAY. I GOT OUT MY NEW PART AND THE JET DRY I BOUGHT AND STATED TO FILL THE DISPENSER AND IT TOOK HALF THE BOTTLE.YEA !!! I PUT THE CAP ON AND COULDN'T WAIT TO DO A LOAD OF DISHES. EVERY THING IS LOOKING GOOD NOW. THANK YOU PART SELECT FOR MAKING GETTING THE PARTS I NEEDED SO EASY AND SHOWING DIAGRAMS SO I HAD THE RIGHT PART. I COULDN'T HAVE DONE IT WITH OUT YOU.
All I had to do is lay the shield over the top and sides and used a couple of clips to hold in place as it was slid under the counter top. It couldn’t have been easier.We had searched everywhere for this replacement shield and parts select was the the only ones that had it. Very good service and fast delivery,
The spring on the detergenet dispenser box door failed and needed replaced
The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.
Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.
Hint - Order at least 2 springs! They are not expensive.
I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.
I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.
So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.
After turning off the water to the dishwasher, I used the adjustable wrench to remove the incoming water line. Then removed the electrical feed to the water valve. Lastly I removed the rubber hose on the outlet of the valve (after compressing the retaining clip) before removing the one screw that held the valve to the lower frame of the dishwasher. Once the new part arrived, it was simply a matter of reversing the above procedure to install the new part. Took under 15 mins.
removed the 2 screws that hold in the washer, pulled it out, with the door shut, removed and replaced the remaining spring , then went to the other side and did the one that broke off. then I reinstalled the unit. simple !
Turned off water and electrical. Removed kickplate at bottom of dishwasher. Unhooked water line, electrical plug and unscrewed valve from frame, noting proper position of valve for new install. The only delay we had was removing the old water line fitting from old valve. We needed the old fitting for the new valve. We solved the problem by soaking valve in boiling hot water to help loosen the connection. Install of new valve was reverse of the removal process. My son did the work and saved me approximately $200 for a service call. I also want to say that ordering the part from your company was less expensive than if I had ordered it locally and gone to pick it up! Your website is extremely helpful, user friendly, and I am recommending it to all my friends when they need to repair an appliance. Thank you!
water did not fill the bottom although water was coming in
The pump drain hose had been eaten by a rat searching for bits of food. Hose was easy to replace. Then after the repair, we ran the dish washer through its cycles and thennoticed water leaking from under the cabinet from the sink-side. The rat had also chewed the hose connecting the pump drain hose to the sink. Fortunately our hardware store had that hose and we could access that hole from the sink side.
Was a simple task to perform, a child could have done it. The technical skills diagnosing it was a bit hard though. The skills finding the culprit was indeed simple. Rubber was torn. Dishes would not come clean especially on the top & would not dry properly. The rubber piece being torn in half made it hard for the water & soap to despense to the top through thh center plastic tube, but now it cleans great. Thank's Now to find out why it won't dry properly at the heating element is another task. It leaves water droplets on the dishes. Once I got the rubber screw on attachment installed the dishes are clean & dry now & no water dropplets on the dishes. The water dispenses up to the top like it suppost to throught the small tube to wash the upper rack dishes. The wife is happy now she doesn't have to clean & dry them by hand. Thank's so very much!! Now on to the next project in hand to submit later on.
I simply snapped off the old broken roller set and snapped on the replacements. No tools were even needed and now the rack rolls smoothly on all wheels! This has encouraged me to try other repair projects.
