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Dishwasher would not start & green "Clean" light was flashing
After reading customer notes regarding the same problem I was having I ordered A new Heater Element & a High Limit Thermostat. I also ordered a Heating Element Nut and Rubber Washer in case I needed them. It took me quite some time to remove the dishwasher from under my counter. Once the unit was out and prepared to service it actually took only a few minutes to install the new Heater Element. I did't need the washer or extra Nut. I also decided to try the unit without replacing the thermostat. I cleared the diagnostics by pressing the "HEATED DRY, "NORMAL", "HEATED DRY", "NORMAL" buttons. After the controller reset the dishwasher was ready to run.
My husband did this. He turned the dishwasher upside-down, disconnected the wires,and unbolted the heater.He put in the new heater (bolted,wired) and tested the current. Voila!
The dishwasher would not clean the dishes. This was because the chopper screen got clogged after 5-6 washes (even we were careful to rinse the dishes) so water would not circulate. The chopper clogged because the blade was not spinning. This was because the piece of the impelled that the chopper
The repair was very straightforward. I followed the excellent video provided by Part Select and the repair went exactly as shown in the video.
The only minor challenge was removing the dish washer from the cabinet, and disconnecting the utilities (electrical, water, drain), as these elements of the repair were not covered by the video. Fortunately Part Select included a copy of the installation instructions that come with this dishwasher; those instructions gave me the information that i needed to "uninstall" and "reinstall" the dishwasher as part of the repair.
Top rack of dishwasher kept pulling all the way out
Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer. Thank you. Sue M Masdsachusetts
Washer kept clogging the screen and dishes weren't coming clean.
I didn't finish the repair because there was a wrong seal in the kit. The factory impeller kit 8193951A from Whirpool comes with a totally different seal that I took out of the washer and the schematics from their own website and the manual shows the exact same seal that I removed, but is not even close to the one I received. I am stuck with a good dishwasher that I have to junk because of a $2 seal that whirlpool won't help me with. So much for customer service.
Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!
After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.
Ordered a new pump (after a online diagnosis). Followed the instruction video on the website...also took the time to replace the discharge hose due to residue buildup...tested dishwasher (one cycle). Slide dishwasher back into opening....DONE. Works perfectly. THANKS
It is a small plastic piece which serves as a stop on the right side of the upper rack. It is the correct part because it is identical to the left one of the same type. I tried clamping down with a pair of pliers but I am afraid of breaking it. With shipping this two inch piece of plastic cost $20, so I do not want to crack it. I am at a loss as to how to sit in in place.
