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Loud thumping when dryer was turned on
Completly disassembled dryer removed 2 rear rollers installed 2 new rollers. Reassemble dryer in including new drum belt. Dryer is nice and quiet again running fantastic, thank you for your support
I'm not for reading instructions. So I just dove right in and took the dryer apart to get down to the motor. I gave the dryer a thorough cleaning and replaced the 3 parts I ordered from the online recommendation. Wish I would have ordered 2 sensors and the 2 thermostats that are near the burner. Just so replace beings I was in there. Replacing the parts was easy, found them just by looking for matches to the new parts. Reassembled the dryer, dont think I put a single screw back where I got it lol. And still haven't put the top lid back on due to difficulty. Not sure if I even needed any parts, found a nest in my outside vent completely plugging it. But after a good cleaning and replacing the parts the dryer dries the best it has since we've owned it. The dryer came with our house which we bought 3 years ago and it was 2 years old when we purchased the house, so it is now 5 years old.
Removed top of dryer I carefully removed wires from back of control panel Removed control panel Most of screws hold cabinet together Unhook wire from light on door and sensor on the front panel. Remove the front door and panel together I changed both front rollers on front panel If you have to change rear rollers lift tub up by belt Remove screws on back of dryer that will let you lift out inside rear panel that holds the rear rollers Change rollers and just revearse procedure to put back together
I didn't get to do the repair because despite the model number and the picture being exactly what I needed I was shipped the wrong part and basically told by pets select to shake it off that's your problem not ours.
Original lint housing has damage that causes clothes to get caught and tear up
Able to complete install but the lint housing does not allow the lint screen to slide down completely due to the housing lacking the appropriate cut outs/notches. The slit becomes too narrow for the lint screen so it protrudes from the sides. The delivered product does not match the image on the item description, which shows the proper cut outs/notches that should fully accommodate the lint screen. I'm having a similar experience with this reviewer:
John S - February 14, 2022 Verified Purchase Lint screen housing The housing will not allow the lint screen to set completely down because the housing lacks the proper cut outs causing the lint screen to set 1-1.5 inches too high. I was able to cut out the required notches in the plastic so that the lint screen would fit. The picture shows the proper notches but the delivered product didn’t have the notches and does not match the picture.
Will return the item and keep searching for the correct lint housing.
Following the reference video, step by step and taking progress photos along the way, organizing screws and hardware as they were removed.
The discrepancy I found was the new rollers that I received were complete with the shaft. The video with the older rollers instruct removing the rollers from the shaft.
To use the new rollers with the new shaft, requires removing an additional panel at both the front 2 and also the full back panel for the rear 2, to get a wrench on both ends of the shaft, and then attach the new roller bearing shaft assembly and re-install the panel.
Other than that, it went very smoothly and the result was a quiet rotating drum. No more thumping!
My dryer actually required 2 moisture sensors, but had only ordered one pack, which only came with 1 sensor. For whatever reason, I thought the pack would have had the 2 pieces.
Another reviewer made note to wear work gloves as some of the hardwares metal edges are quite sharp. Following that advice I completed the repair in 3 hours without a scratch. Thanks for the detailed video Partselect team and good luck to all attempting repairs.
when you push start button dryer does always start
order start button and was sent thermal, reordered and rep sent me a button that was not for my machine even though she had model no.,called third time and was told I had to order new control panel but they were not being manufactured any more.so it is not fixed
One of the roller assembly froze up & had a flat spot on it. There for causing the drum not to rotate. Pulled it out replaced the roller & up & running.
I took the dryer apart. You have to take the top off, then the door/front off. There are wires & other parts that need to be unhooked as well. A flat tip screw driver can be used to pop the top off. The screws were all phillips. Once you take that all apart, then you can access the drum. I bought the belt because I thought that was what was wrong with it. Turned out to be hair in the drum rollers. Took those all off & put wheel grease on each of them, put new belt on (since I had it LOL) then put it all back together. Make sure everything is lined up correctly otherwise you will have to take it apart & reline (which I had to do) I am a 49yr old female & was able to do this repair on my own!
Lint Screen Housing broke causing damage to clothing
Could not do repair since the parts that I ordered were different from the picture on this site. I have emailed them to which they replied with one email asking for some info. I sent that to them and have not heard anything back in the last 3 weeks. I have even sent reminder emails and still nothing. I can't use my dryer due to damaging clothing and can't replace parts due to being the wrong part. Partselect is not very good at getting answers for their customers. Expert repair help is something i don't think they have. Getting some answers would go a long way but i feel like i have been left in the dark.
The lint screen that this company sent was 3x too large. I called to return/exchange it. No one available - go to customer service. I went to customer service and entered my email address and the order number (while I was looking at the original order1). The email and order number could not be found.
I am still waiting to hear from someone from the company to get a RMA and return label! Will NEVER use this company again. Vivien Joebchen