I disconnected the old defrost heater removing 2 small screws and the electrical connectors, afterward I attached the new part, reconnecting back the electrical connectors and screwing the removed 2 screws.
Repair was not done using th part shipped. We went with the guide of the parts on the refrigerator. It would have helped if we could communicate (email or verbally)( with your parts center to verify the part we were ordering or on how to install it. We could wait for few days for a response. I am still waiating for instructions to return the part. It was a futile effort on both sides.
Your response would have helped tremendously..The picture was not adequate. Your group should be accessible to your customers.
Un Plugged the frig. Unlocked the socket by pressing down on the latch. Pulled the socket out ensuring I had enough slack. Unplugged the old socket installed the new. Plugged the frig back in. Tested the switch . Very easy-to-use.
Hard to get started at the corners because it was hard to see the slot.
My wife and I followed the installation video & put the gasket in hot water. We struggled to get it started in the second corner on top. Gasket had cooled down so wasn't wanting to go in the slot. I finally got the bright idea to use a hair dryer to warm the gasket as we pushed it along. That helped us finish the installation. Not sure the new gasket is the complete answer to the leakage at the top of the door (forming ice crystals). The MAGNETS ARE WEAK compared to my 1 year old GE top freezer refrigerator! My newer refrigerator "snaps" shut.
I ordered the part before noon and I they had it out the door and in my hands within 24 hours! It took about 2 minutes to take out the broken part and snap in the new one!Great service and easy install!
Pulled the two wires out from the access hole in the lower part of the refrigerator. Put them in the spade connectors on the new switch, and pushed the switch into place.
Bad switch for door prevented interior light from coming on
Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH
Just replace end cap and install. The beauty of this was the door was broken in the evening before July 4 when all retail had closed down early for the 4th weekend. I hit Part Select on the computer, scrolled down the partslist,looked at pictures and figured out from that the necessary piece I needed, hit the buy button and in less than 10 minutes had an order placed. July 7 UPS was at the door with the parts and my reefer was back in business. NO service call and no extra charges!!! Thank You, PartSelect!!!!
