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Wrong part shipped
Repair was not done using th part shipped. We went with the guide of the parts on the refrigerator. It would have helped if we could communicate (email or verbally)( with your parts center to verify the part we were ordering or on how to install it. We could wait for few days for a response. I am still waiating for instructions to return the part. It was a futile effort on both sides.
Your response would have helped tremendously..The picture was not adequate. Your group should be accessible to your customers.
Un Plugged the frig. Unlocked the socket by pressing down on the latch. Pulled the socket out ensuring I had enough slack. Unplugged the old socket installed the new. Plugged the frig back in. Tested the switch . Very easy-to-use.
Pulled the two wires out from the access hole in the lower part of the refrigerator. Put them in the spade connectors on the new switch, and pushed the switch into place.
Bad switch for door prevented interior light from coming on
Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH
Using plyers Pulled old switch down and out. Put new one in and pushed new switch up into position. The switch plugs into the contacts, no wiring needed. Worked like a charm. You saved me 200 dollars GE repair bill. Thanks
Frezzer would freeze up, refrigerator stayed cold, solved the problem. Now the refrigerator seems to be running more than usual.
Checked the defroster coil which is located behind the rear panel in the freezer compartment, it was still working. Followed the schematics down to the defrost timer, which is located in the lower front of the refrigerator and tried that. Plugged in the new part and the problem is solved.
Fairly easy I pull the fridge foward and remove the backing board and notice the fan wasn't working, so I remove the fan and bench tested and it was burned then I clean the condenser with compress air if you don't have air then a vacuum cleaner works then once the part arrived I install it the now if working very good