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CST20KABBWH Hotpoint Refrigerator - Instructions

All Instructions for the CST20KABBWH
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door would not close by itself - broke cam riser
My right door (food door on side-by-side) stopped closing - I found pieces of the plastic washer (cam riser) on the floor. After reading the stories on the web I decided to order the new part - and YES there are many universal parts that work for Kenmore/GE. The part comes with two parts (hinge and cam riser) - you should install both to insure a good fit. I took 3 blocks of wood and a shim and supported the bottom center of the door, unscrewed the hinge off and dropped it out (3 minutes). The "only" tough part was unscrewing the cam riser from the bottom of the door - it required a very small socket and you will only have about 6-8 inches of work space. Be sure you have a socket that fits before you take the hinge off. The entire repair took less than 30 minutes and contrary to some of the posts, you DO NOT need to take the door off. Good as new again!
Parts Used:
Bottom Hinge Assembly
  • Mike from Alpharetta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
1 person found this instruction helpful.
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Freezer not drefrosting, icing up
Removed 8 rear panel screws
Removed sensor and heating elements
Replaced above parts, and panel
That was it.
I am waiting to make sure the timer is working else I will replace that too.
Parts Used:
Defrost Heater with Thermostat
  • Marc from Nashville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Door Hinge Broken!
After easily finding the lower hinge here through Google, I paid about $30 w/shipping and had the part in 2 days. My Hotpoint fridge was made in 1987, but it still runs well...why not fix the door?

Part repair couldn't be easier. No instructions needed...just empty the fridge door of food, remove top hinge, replace bottom hinge and plastic bushing, and reverse order to button everything up.

PartSelect.com did a great job supplying a high-quality replacement hinge for my old fridge, and it's got a new lease on life now!
Parts Used:
Bottom Hinge Assembly
  • Clay from Columbus, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Light would stay on when door closed
Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.
Parts Used:
Light Switch
  • James from Glendale Heights, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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Emptied refrigerator door shelves. Supported door with 4x4 blocks.removed old door hinge and replaced with new.
Emptied refrigerator door shelves. Supported door with 4x4 blocks. Removed old door hinge and replaced with new door hinge and cams. Pleased with end result and dealing with PartSelect.
Parts Used:
Bottom Hinge Assembly
  • John from Medford, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Cam riser washers broken
Easy repair. No need to remove the door. Simply prop up the door with blocks or books - remove hinge and riser assembly - replace with new parts. Total repair time about 15 minutes. Tools needed only an open end wrench.
Parts Used:
Bottom Hinge Assembly
  • Richard from Waltham, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
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plastic cam risers on fresh food door worn out
I unloaded the door and took the cover off at the top of the upper hinge (1 phillips screw) I then unbolted the upper hinge (2-28mm bolts) and lifted the door off. I was surprised how light it was. I laid the door down and installed the new cam riser on the door. I then unbolted the lower hinge (2-28mm bolts)and installed the new hinge.
I lubed the 2 hinges with vaseline and put the door back on the lower hinge. I then reinstalled the upper hinge and cover. It took about 15 minutes, and a lot of that was cleaning up. Oh yes, to get at the lower hinge you have to pull off the lower grate that covers the coils. It just snaps off and on. It was a very easy job.
Parts Used:
Bottom Hinge Assembly
  • Fred from Port St Lucie, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Light Switch Not Working - Needed New Switch
Remove the top cover above the door by lifting it slightly and pulling forward. I used a mirror to make sure that there was nothing in the way of accessing the switch from above. I used a blade screwdriver to press against the switch retainer on the topside, while GENTLY prying from below with another blade screwdriver to get the switch dislodged. Once the retainer was past the opening, I wiggled the switch downward and then rotated it to the left when the rounded top right edge of the switch was visible. This allowed the wiring to the connector to pass thru the hole. I pushed the wiring from the top and pulled from below to get the connector below the opening for the switch. I then unplugged the switch, plugged in the new switch and reversed the removal process feeding the connector thru first then rotating the switch to the right to get the rounded edge of the switch thru the opening, then pressed the switch up into the opening until it snapped into place. Total time less than 10 minutes.
Parts Used:
Light Switch
  • Joe from SUGAR LAND, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Bottom part was broken and the door would not close on it own.
Followed the video on the computer. Was fixed in no time. Works great.
Parts Used:
Bottom Hinge Assembly
  • Mark Andre from FREDERICKSBRG, VA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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lower door hinge worn
I replaced both lower hinges without removing the doors. First a couple of observations. The hinge kit consists of two parts; the lower part (bolted to the case) consists of an “L” bracket with a plastic cam, and the upper plastic cam (attached to the door). For some reason the upper cam is available as a separate part . If both cams are plastic both are worn out. Don’t bother ordering the individual cam. If one hinge is worn out the other probably isn’t far behind. Consider replacing both at the same time. Examine the door check. It is an inverted “T” shaped bracket bolted to the door that also holds the door cam. The crossbar of the T are metal tabs that check the door swing. Way too fragile IMO. On mine the refrigerator side was cracked and broke off when I removed it. Since the stops are the same right and left. I just swapped them when I replaced the hinges. Saved $22. Replacing the hinges without removing the doors. {Warning if this technique goes wrong you will be stuck with a loaded door you can’t open.} Remove the vent grill. Stack three 2x4’s along the bottom of both doors ( 26” is about right ). Shim the door(s) up to compensate for the cam wear. About 1/8”) Use a 5/16 socket to remove the hinge from the case. Pay attention to placement of the shims and spacers. Then remove the door cam and stop bracket. Install the new door cam. Leave the screws a little loose. Replace the lower hinge and tighten the screws. Do both sides. Then carefully remove the shims and 2x4’s. Finish tightening the door hinge screws. Check the door swing. I used this technique twice. One to replace the refrigerator side hinge, then again to replace the freezer side hinge and swap the door checks. There were no problems and I saved the hassle of unloading and removing the doors.
Parts Used:
Bottom Hinge Assembly
  • Max from TUCSON, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
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Light burnt out.
Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.
Parts Used:
Light Bulb - 40W
  • Roscoe G from ROCHESTER, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Evap fan failed, would need restarted by hand when weather warmed up
Repair was super simple. Everything was a direct fit. Hardest part was unloading freezer to access evap motor. My freezer was old making my wire shields very brittle so I cut the shielding and used heat shrink tubing for a neat clean repair.
Parts Used:
EVAPORATOR FAN MOTOR KIT
  • Linda from WILLIAMSPORT, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Light went out in refrigerator
Pop out switch, pull wires, attach wires to new switch and pop back in. Easy smeasy!
Parts Used:
Light Switch
  • Gary from EAST JORDAN, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Temperature controller freezing vegetables.
I aligned the back of the controller with the slot in the icebox and it popped right back on. No more frozen vegetables.
Parts Used:
MEAT PAN CONTROL/DAMPER
  • Cynthia from Hillsboro, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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FREEZER STOPED FREEZING
It took me longer to remove all the shelving than it did to replace the part, at first I had a small short, [a bare wire was open, cut off too much casing,] thought it was faulty, but I cut back on the wire, wire caped it, then taped it with electrical tape, reinstalled, workes just fine now, at temp #6on dial. should have paid " MORE ATTENTION TO STEVE". I would highly recommend [ PARTS SELECT] TO ANYONE WHO NEEDS A PART, IF you pay attention to the video, you will find it not too difficult to repair.
Mr. PAUL KLUGH [KLU] THANK you PARTS SELECT. PS THEY would have replaced the part if need be.
Parts Used:
Defrost Thermostat
  • paul from ENDICOTT, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the CST20KABBWH
106 - 120 of 331