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Condenser motor burned out
I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works. Saved at least $300. By not paying a repair person.
Unscrewed (loosen) screws lifted unit out unplugged electrical connection. plugged in unit hung on screws tightened screws and had ice in less then 1 hour. Rick
I purchased a refrigerator for the first time, and didn't realize it lacked a freezer shelf!
The part fit perfectly. I simply placed the ends on the holes on the side wall inside the refrigerator, and the other end of the shelf slipped right into the matching holes on the other side. That easy!
I took out the plate that covers the evaporator in the freezer with 3/8 nut driver. I removed the clips holding on the fan cover and used the pliers to take the fan off the old motor. I then took the old motor out, affixed the fan to the new motor and replaced the motor and fan assembly. I reassembled the entire fan assembly and reinstalled the evaporator plate
You have sent the wrong part for the THIRD time. You have sent aaccess cover that is TWO INCHES too short. It does not cover the opening, and you will not answer your phones.
There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.
Ordered the part. When it arrived (extremely fast delivery), took the old part off and put the new part in. Perfect fit. Took less than one minute to exchange the old with the new.
Thanks a lot for such a wonderful, pleasant experience. Would heartily recommend your services to anyone in the market.
Just slid it in. Fit perfectly. Called the Help Line just to double check that the pan would fit and they assured me it would. Pan cost $20 less than through the Sears site because of lower price, lower shipping and no taxes. Oh, and the pan came in just two days. Very happy.
refer door hinges were lost during the move in to our first home.
The center door hinge was still attached to the refridgerator so I only had to install the bottom and top hinges. I also moved the door handles to the other side so the doors open the "right" way. The hinges were just 2 bolts and 3 screws. Now, just if the repair man from our home warrentee company would show up to fix the refridgerator. It's blowing hot air!!!
Door switch was no longer making my light go on when door opened
I used the youtube you provided. It was pretty straight forward, but I had to make a trip to the hardware store for a bit (hex wrench) to remove the hex bolt head style screws. I was only expecting to need phillips or flathead. I managed to remove one with a set of pliers, and the brought that example to the store for size reference when buying the bit to fit my black and decker drill. The rest was easy.
