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Wanted to replace original rusted top rack of dishwasher
Needed GE Technician to install. Partselect.com had to send a second replacement rack because the first one was defective. When the second on arrived, IT TOO WAS DEFECTIVE. After the Tech tried to install the second replacement, he was forced to remove a part from the original rusted rack in order to get the 2nd replacement to even stay in the rails of the machine. Tech was great, but the Partselect.com parts were unusable as sent.
Took out 2 screws that held machine in cabinet. Pulled out dishwasher about 4 inches. removed old latch and disconnected electric connection. Put in new latch, reconnected electric connection, replaced screws, pushed machine back in cabinet, replaced 2 screws that hold machine in place. Works like new!
Replaced motherboard, parts select,very helpful in helping diagnose problem! Exchanged parts, credit account after returned parts. Great customer service All good stuff! They brought their A game for this diy-er...
I had to replace a docking port. Parts Select had the part, labeled as stainless, just as this survey indicates. Well folks, the part I received is 100% plastic. It it the correct part, just not stainless. Should it have been stainless due to a faulty plastic design? I don’t know.
I used Parts Select for the simple directions for installation. I was eventually linked to a YouTube video for a completely different docking port. Does my part slip on? Does it press in? I don’t know.
Needless to say, this has been a cheap but frustrating ordeal that is not yet over. Thanks for having the stainless, but really plastic, part and for having directions for some other part available.
Dishwasher not operating. Would fill, not operate, then drain.
Performed all checks on youtube...water coming in, course and fine filter cleaned, drain pump working (heard it come on and no water present and cycle end). Swapped water inlet valve bc it was the cheapest poss fix $19. No luck. Ordered circulation pump and motherboard. Swapped pump, very easy with machine out and turned on its back. Temp reinstall and ops checked good. Contacted Partselect for return slip, emailed immediately and sent thru post office.
Remove top rack stops, slide out upper rack from rack railing, turn over upper rack and attach spray arm using spray arm bearing and screw. Reassemble in reverse order.