Replace the Auger & Crusher blade. Very easy to do and it works great now. Also, your customer service was great!! shipped the same day and arrived to me the next day!!
I had watched my handyman take the old auger out realign it so I knew pretty much what to do, that adjustment did not work so I had to order new auger. Problem was lining up the screw holes, metal to ice box, just did not want to work. After about an hour of trying realized that the nylon grooves t the bottom could be slid in from each side after the holes were matched--hard to explain. Being female seems to take us longer to think this out.
I've been messing around with the old part for literally years. Every now and then the metal agitator rod would spin out of the plastic cup that joins it to the freezer. I'd have to disassemble it and try to get it back into alignment. This time nothing worked, so I ordered a new assembly. It arrived even more promptly than PartSelect predicted and it installed in five minutes. I couldn't be happier!
Reomove Ice bin from unit.remove plastic front. Remove the 2 bottom screws of dispenser assembly. removed old assembly. position new assembly. Replace bottom 2 screws.reinstall plastic front and reinstall into unit.
Replacing the auger assembly was easy. Unfortunately it did not fix the problem, which was a weak auger motor. The motor would not turn the auger when a piece of ice would go into the area where the blades push it out. It would instead stop the motor and make it screech. This happened with every third piece of ice. Replacing the motor, which I bought elsewhere (couldn't find on this site) fixed the problem.
The ice maker auger was sprung out of alignment by ice cubes jammed at the rear of the ice basket (drawer).
The problem had occurred twice before and the metal auger could no longer be reliably forced back into alignment with its end cap. It was time for a replacement. I opted to replace the entire auger assembly including the crusher blade - a total of three individual parts in this assembly. With the Amana model and serial number in hand, I logged into PartSelect and found the ice maker part(s) in the fridge schematic diagram. I ordered the assembly which arrived early. It is easy to disassemble. Remove the ice drawer from the freezer, minus the ice, and place it upside down on a work surface. You only have to remove four screws; the two on the front bottom of the ice drawer and the two screws holding the little L-shaped brackets that receive those two bottom screws. Tip: To avoid any confusion during reassembly, just take a picture of each step of your disassembly. You can do it Noonan.
removed the old tank replaced with new tank I had to cut the end of each water line to make it fit into the fitting. check for leaks. It is good to run a bit of water through the tank to get out the air
Ordered the correct replacement part (Icemaker Auger and Crusher Blade Assembly) as found here at PartSelect.com. Part was delivered within two days. Removed two screws to remove the old assembly; inserted new assembly, replaced the screws and problem fixed. Couldn't be easier.
I removed 2 screws and lifted out the old part and replaced it with the new one, I am 79 years old and it only took about 25 minutes to have ice cubes again.
Icemaker Auger was not despensing Ice or Crushed Ice without dislodging
Opened box removed Icemaker Auger and Crusher Blade Assembly (assembled). Removed Ice bucket from refrigerator, took off face cover, removed two screws at the bottom of auger assembly and removed the auger from the bucket and inserted the new one replaced the two screws. Installed the Ice bucket. Worked like a charm.