Took the replacement plate out of the box and put it in the microwave in seconds. I never realized how much of a difference having the correct microwave plate would make. It's great to have it back.
You had alerted that it was imperative to unplug unit before starting to remove defective bulb. As described, there was silicon on bulb and socket and bulb broke upon my attempt to remove. Had to use needle nose pliers to get metal base of old bulb from socket, then all went well.
I had no problem installing the new filter. Just used a phillips screw driver to remove the two screws holding the vent cover in place. Cleaned the dust out of the ducts and reinstalled the new filter. The screws must be held to the screw driver with your finger tips so you don't drop them in the vent cover. The most difficulty I had was in clearing the clean code from the screen. There are no instructions in the owners manual for doing this. But after several tries I got it.
I unscrewed the filter cover, replaced the charcoal filter and replace the cover. The other wire mesh filter slides right into place. You sent me the right parts for my filter replacement on my microwave. Easy install. Thanks
The problem I have with changing the bulb is my microwave is an overhead one and therefore I cannot tip it on its side to easily replace the bulb. I have to drop the lid down and carefully install the new bulb from underneath.
The lady in the Nova Scotia call center should get all the credit for being able to identify the part I needed from only the very limited information I was able to give her. Employee of the month for her. She also had such a great can do attitude. Lawence Baier