Two phillips head screws out to remove drawer slide. Three screws to remove right side drawer support. New support placed, new lid snapped into place. The right side has an adjustment lever. Re-routing that took the longest. The arm had to be removed and twisted to get the adjustment knob off and on.
It was very easy. I removed the two crisper drawers and the glass shelf above the pantry section. I removed two bolts with a nut driver and one screw from the slide track. I pulled out the broken piece and did that all in reverse. Took 5 mins tops.
Also I wanted to say I got my replacement part in two days with standard shipping.
I broke the pin that holds the lid that covers pantry at the bottom of the fridg.
I removed the drawers above and the glass shelf, then removedthe screws to remove the broken end cap then reversed the proceedure to install the new part. Was simple to do and it works fine.
Empty box sent with no part!!!! No customer service help because of covid
No product was sent in the box for the shaft I received an empty box from them cannot perform any repairs because I got no product from this company. Called customer service said due to Covid no customer service available when online and receive no customer service no refund no product no help
Freezer temperature goes down to -20*F before compressor stops but refrigerator side remains normal 38*F and compressor makes a grunting noise while running.
Unplug ref then remove lower(freezer) panel plus trays and thermistor’s cover/holder then remove the evaps cover. I found the evaps all frozen up. Cut and remove old thermistor, strip wires 1/2 inch then cut the new thermistor wires to length and strip 1/2 inch, use the enclosed insulated crimp type connector and put back everything in the reverse order. It works great afterwards.
Popped off the control panel at the top behind the door. Found the thermistor and replaced it, cutting the wires and splicing the new one in. Immediately the warm section of the refrigerator was getting below freezing temperature readings, so the cooling vent was not opening. I put the old one back on and the temperature readings went back to being accurate. So this was not the problem. I believe now that the fan somehow is not blowing enough cold air up. So now I'll probably buy a fan motor and maybe a blade and try that. Otherwise the computer module I priced at $500 so I hope it isn't that. I replace the fan motor a few years ago already.
My son (who does HVAC, but not appliance repair) did some investigating by taking front and back panels off and determined that the evaporator coil was freezing over because the defrost wire was not heating up. He and his girlfriend did some real-time internet searching for diagnostic info because NO control diagram was included with the refrigerator. He determined the problem was most likely the electronic control board. Ordered and installed a new board and the refrigerator is back to working fine. Took about 2 hours to diagnose the problem and 1/4 hour to actually install the control board. Kind of disappointing that this control board failed when the refrigerator was less that 4 years old.
Frost on the edges of the freezer and all around the freezer door
I was getting small sections of ice and a snow like build - up around the freezer door. I thought that the door was not sealing tight enough and that the cold air was leaking out. The original door gasket appeared to not have any flexibility anymore and was getting hard. I ordered a new door gasket from PartsSelect. When the gasket arrived it was in a large enough box and that saved me some time as the gasket was not "crushed" to the point where there were a lot of kinks in the gasket. I used a hair dryer on low to warm the gasket and stretch it out some. The freezer door required me loosening four small screws and lifting the door off. I placed the door on an old blanket so not to scratch the finish. It was easy to remove the old gasket and after doing so I cleaned the track where the new gasket was to go with isopropyl alcohol, Once cleaned, I placed the gasket over the channel in the door where the old gasket had been and started installing the new gasket. I started at the corners and you can feel the gasket snap into place. Once the four corners were done I started at the top and installed the gasket the rest of the way. You can feel it snap into place. as you work your way around the gasket channel. Once the gasket was in place I placed the door on the four small grooves where the door had been and tightened up the screws. I made sure that no white from the inside of the freezer door was showing after the gasket was in place and that the gasket had some "spring" to it. The door was back on, the gasket was tight and it appeared to be a good seal. Around 12 hours later I checked the freezer and there was no more ice or "snow" on the edges of the freezer. While the gasket was not inexpensive, it is a genuine OEM piece, and the gasket is a lot cheaper than a new refrigerator! I hope this was helpful...
Actually shouldn't you have included installation instructions with the product? I had to search for installation instructions on Utube or the job would have ended in another cracked crisper frame.
The fridge would occasionally run warm, requiring me to turn it off and defrost the evap coils in the freezer. I found an online video that demonstrated the entire process of replacing the control board. The fridge model in the video was different than mine, so it took some time to figure out how to remove the panel. Once that was done, the rest was easy. The only tool required was a flat-head screwdriver that was used to push in the tabs holding the panel in place. The circuit board took more effort to split in two than I had realized, and I had to be careful not to bend any of the components on its surface. The whole process took less than 30 minutes, and the fridge is working properly now..
I initially tested the heating element and defrost thermostat using an ohm meter. the defrost thermostat was incased in ice, so I replaced it first. The refridgerator worked for about a week and then froze up again. I then replaced the thermistor and the unit is working as designed.
