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911721 Kenmore Range - Instructions

All Instructions for the 911721
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Broken Hinge
Assumed this broken hinge was going to be an expensive service call. Decided to try and fix it myself. Ordered the part off partselect.com and got some repair tips off the website that made this a breeze. I am not handy at all but was able to complete the replacement in less than 30 minutes and spent only $30 on the part. Just needed to unscrew the old hinge and release the spring from under the stove (which I accessed by pulling out the drawer). It would have cost me over $100 to just get a service person to look at it.
Parts Used:
Hinge with Roller - Right Side
  • Michael from Greer, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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When turned on, oven wouldn't ignite and gas wouldn't flow
Diagnosed the problem as igniter failure and called local parts outlet. They gave me the part number, but said they were out and directed me to another vendor. When the part came, it was the wrong shape but I tried it anyway. Result - the igniter glowed which allowed the gas to flow, but igniter, being the WRONG PART, didn't ignite the gas, allowing a dangerous build-up of gas.

I then went to PartSelect, looked up the part, saw it was the correct one, ordered it (arrived within 3 days) and, because I already had the pans and covers off the oven, it was a matter of minutes to install. Works like a charm and, though I usually like to buy locally, I'll check out PartSelect first next time!
Parts Used:
Round Style Oven Igniter
  • Tom from Neenah, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Oven would not heat
I removed the 2 screws that held the bottom oven plate in place. Then I removed the one screw holding the bottom burner in place in the front. I then reached into the rear area and unscrewed the last 2 screws securing the burner. I disconnected the igniter wires at their push-on connections and lifted the whole burner/igniter unit out. I relaced the igniter using the 2 attachment screws, and I cut the old igniter's wires with connectors and spliced them into the new igniter's wires, using the ceramic wire nuts that came with the new igniter. I reassembled the unit and it worked first time.
Parts Used:
Round Style Oven Igniter
  • Bruce from Palo Alto, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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oven not working, broiler working, burners working
i followed the same directions others had posted - good tip to remove the oven door for easier access - i was nervous about stripping the wires to splice together, so i made my hubby strip the wires for me :) - did all the rest myself. no trouble at all - if a girl can do it, anyone can do it!
Parts Used:
Round Style Oven Igniter
  • Barbara from Fairbury, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Oven will not heat
Checked on this website for ideas. A 20+ year repairman posted that the problem is the control valve and I should replace the igniter while I'm there. The valve was priced at $189 and the igniter $60. I decided to try the igniter first and all is well. Valve not needed.
Steps; remove; door, lower tray, and oven floor pan. Disconnect two igniter wires. Use 6mm sock to loosen gas feed tube, then lift tube up a couple of inches to access igniter screws. Remove them, and reverse process with new part. I tried to R&R the igniter without loosening the gas feed tube but it's a real PITA. Good luck, easy fix.
Parts Used:
Round Style Oven Igniter
  • Peter from Danbury, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
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Oven wouldn't Heat
I frist remove the screws that hold the element in place disconnected two wires.That didn't take long.Call aronud my area for part.They wanted 90.00 plus taxs.Went on line to find it much cheaper came in the mail very fast and put it in my self.Very easy and saved money too.It took less then 3 mins to put in.If I could do it you can too.Thank You,Bearice & Robert Reynolds P.S works great and no yelling at each other.Easy
Parts Used:
Round Style Oven Igniter
  • Beatrice from Scranton, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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broiler works/oven not so much!
Ignitor is easily reached by removing the bottom of the oven floor. Machine screws remove easily when appliance is relatively new, but from experience, they may give you some trouble when stove is 5+ years old! Our part came in a timely fashion, even when ordered over a holiday weekend . Replace ignitor just as the old one came out-one word to the wise...scrape off enough silver coating on the wires so that a good contact is insured before splicing with the wing-nut included. Having had many GE stoves, I notice that the factory-installed ignitors have a shorter and shorter life; I'll be keeping PartSelect's website handy!
Parts Used:
Round Style Oven Igniter
  • Sandra from Charlevoix, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Over door would not open fully; light was always on
Slid off the oven door and loosened the hinge assembly. Removed the storage drawer to unhook the spring and then took off the old hinge assembly.

Inserted the spring into the new hinge assembly and then installed it - just tightened the screws. Hooked the spring into the lower point. Slid in the oven door and tested it so that is opened/closed easily. Cleaned under the oven while the storage drawer was out.

We can now bake bread, pizza, etc. What a relief.
Parts Used:
Hinge with Roller - Right Side
  • Fareed from Randolph, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Oven would not work. Burners worked fine. Igniter would not glow.
It was easy. I removed the guts. Removed the heat deflector (one nut). Then removed the igniter and the cover over the wires in order to unplug the wires so I could work with attaching the new part on top of the counter. Replaced everything and it worked great. When the old igniter did not work, the gas valve would not let the gas into the oven, Once replaced, you can here the gas flow in and ignite. Repair man wanted $65 to show up and $175 for part and labor. I paid $77 for the part and did it myself. I do not consider myself handy.
Parts Used:
Round Style Oven Igniter
  • Joe from Kansas City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Oven would not lite or preheat
• Start by unplugging the unit from the wall.
• Then slide the unit out carefully without damaging the gas line.
• Next remove the lower drawer just under the stove. Pull all of the way out then lift slightly and continue pulling gently. The drawer should slide out with no need for tools.
• Tilt the range backwards towards the wall allowing enough room to access the back of the range where the gas control is.
• Remove the sheet metal under the stove. There should only be four hex head sheet metal screw holding it in place.
• Look at the gas control, and follow the white wires going up this should show you where the lower igniter for the oven is.
• Remove the igniter 1-2 screws
• Check to make sure you have the correct igniter. The upper and lower are the same. ****The label where my serial # is says that the unit only uses 5 amp igniters however the igniter I pulled out said 2-3 amp… fortunately Parts Select sent me the correct igniter without me knowing the difference when I ordered****
• Replace the old igniter with the new and wire it in per the instructions. **** I had to use butt connectors and part of the old wire because the replacement did not come with the correct connectors to attach to the gas control. It should be ok since it is only 5 amps and under****
• Reassemble the range and replace the drawer.
• Be careful when putting the range back in its place, not to tear the linoleum. I wet down the floor with glass cleaner to make it slick.

Good luck, I may have had it done in less than half an hour but I have a two and a half year old who must help daddy do it all. Takes longer but makes it more fun… Brad.
Parts Used:
Round Style Oven Igniter
  • Brad A. from Shelbyville, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Oven door hinge rollers had broken.
The repair went surprisingly well! My only problem was the bottom screws needed WD40 to loosen, but otherwise the parts went in easily.
Parts Used:
Hinge with Roller - Right Side Hinge with Roller - Left Side
  • Lonnie from Nipomo, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Broken Right Side Hinge
Really easy.
1) Pulled up on oven door and removed it.
2) Removed lower drawer to access springs.
3) Pay attention to which hole the springs are attached under the oven.
4) Remove spring with Needle Nose Plier. If you remove by hand, the spring will likely cut your finger....like mine.
5) Unscrew 3 screws of old hinge assembly.
6) Reverse process when placing new assembly in place.
Parts Used:
Hinge with Roller - Right Side
  • Jeffrey from Buena Park, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Oven would not fully open. Could see the broken roller on the hinge.
Removed the door. Unscrewed the hinge from front of oven. Took broiler drawer out. Unhooked the spring. Removed hinge. Screwed new hinge in. Rehooked the spring. Slid oven door back on hinges. Mission accomplished. Oven door works like a champ. Wife happy.
Parts Used:
Hinge with Roller - Left Side
  • Stephen from Peru, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Door Hinge Roller Broken
I followed the instructions of a PartSelect.com customer that was posted on the website. The instructions were great and the repair only took 15 mins. Before I found the PartSelect website I called the dealer who we bought the stove from and they wanted $ 250 for the repair. I went on the PartSelect Website and received the parts within 2 days.
Total cost $ 59.65 thru PartSelect. Thanks PartSelect--Great service and Great website
Parts Used:
Hinge with Roller - Right Side Hinge with Roller - Left Side
  • Ed from Hull, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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oven would not come on.igniter has to light for oven to come on
well first off I repair commercial HVAC equipment for a major drug company so I think I've done it all.I thought it cant be much different than any burner assembly.I made it harder than it had to be,anyone can do this.I removed lots of unneccessary things.Let me help you only take out the drawer on bottom of stove.so I started on top and worked my way down.save time and open the stove to were the door stops then have faith and give a good yank.this will remove the door,dont be afraid it will go right back on those two hinges easy.now that this is out of the way remove the bottom plate that covers the burner assembly (2 screws)in back pull it out then you see the igniter.as I said before with drawer pulled out remove the 2 1/4"nuts screws holding it up then from bottom.Unplug this stove then remove the 2 places its plugged in to.after you remove this there are 2 screws that hold it into the igniter remove them .cut the wires with enough room to re use the plug ends.strip the wires and use the wire nuts that they provide then put back together with new wires on new igniter then.re attach.put everything back together in the reverse order you took them apart.plug in stove and see the igniter light up again and light stove.do not call repairman you can do this.save your money for you its bad enough you have to buy anything else.
Parts Used:
Round Style Oven Igniter
  • nathan from Saint Louis, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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All Instructions for the 911721
76 - 90 of 284