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Loud banging during spinning
Followed video provided by Part Select. Video made it look easier than it was but was very thorough and I was able to accomplish repair in less than an hour! The agitator before repair would bounce up and down when I pressed hard and let go. After repair it was much tighter!! Evidently this is a common problem with this design of Whirlpool washers!
Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes
Removed agitator cover with small screwdriver. Removed bolt holding agitator with socket on 6" extender. Pulled agitator up and out. Replaced thrust spacer adding tiny amount of silicone grease. Replaced agitator directional cogs adding small amount of silicone grease. Note direction of cogs first or they will make a loud ratcheting noise. Reassemble. The drawing on this site is helpful.
Fabric softener dispenser simply lifts off the top of the agitator. Then, a flat head screwdriver, tucked anywhere under the edge of the cap, lifts/pries it off. Then drop a 1/2" drive extension(no socket as it simply is the extension itself) into the plastic "nut" and remove it while holding onto bottom of agitator with your other hand. Lift it out, replace the cogs and reverse for reassembly. Total time less than 5 minutes, including shipping was $10.50 for cogs - repair #4 completed thanks to the fine folks at PartSelect! PS - part arrived at my door less than 24 hrs after ordering it even tho I requested 2-3 day shipping.
I used a nut driver to remove the screw that held the to part of the agitator onto the bottom part. I then took out the worn out directional cogs and replaced them with new ones and re-assembled the agitator and was back in business. The agitator now works the way it should. Easy fix. The only negative part of this experience was that the shipping was twice as expensive as what the parts cost. Very fast shipping from PARTS SELECT .
The repair was very simple. I removed the agitator cap with a small screw driver, removed the retainer screw with a socket set tool. I removed the top agitator, lifted the cam and removed the old worn directional cogs installed the new ones. I reassembled the agitator. All of 10 minutes.... Very easy
Easily found the Agitator Repair Kit online for a very reasonable price. Swapped out the bad worn down parts for the new ones and presto; cleaner clothes. Researching the right model number was a task, but when the parts showed up and were identical I knew it would be easy. Less than 30 minutes to install with minimal tools. And it was cheap. Even if I called my home warranty co. to come out it would still be a minimal $55 service charge. Well worth it, very pleased, would use PartSelect again.
The upper agitator, or auger, had completely stopped spinning
The most difficult aspect of the repair was separating the upper and lower agitator, as over the years the minerals in the water had stuck them together. I used a rubber mallet and gave the auger a few sharp blows, and the two main pieces separated. The greatest amount of time involved was the process of meticulously cleaning all the parts that were to be reused in the repair as there was a lot of old grease, dirt and mineral build up coating everything. The old cam dogs were completely gone, they had disintegrated over 20 years of use. I simply dropped the four new dogs in their cut outs on the cam agitator. and snapped on the bearing collar, which is really just a plastic retaining ring that prevents the dogs from falling out when you turn the cam agitator upside down and push it into position to connect the two agitator sections. The new thrust washer easily set in place on the lower agitator, and bolting the assembly back onto the washer shaft was a snap with a 10 inch socket extension. Washer works perfectly now, it spins better than the average political pundit.
First I came to this web site and discovered some directions from other customers. I then followed those directions to disassemble the agitator. I removed the softener cup by pulling up on the blue plastic retention ring. I then used a flat head screwdriver to remove the plastic cap by placing the screwdriver into the slot on the side and prying it off. Next I used a 3/8 socket and extension to remove the bolt which holds the agitator to the shaft. After the bolt was removed I pulled up on the agitator and removed it from the washing machine. To remove the upper section of the agitator, I placed it on the ground and holding the base with my feet, I pulled on the upper section. I then removed the dog ears, verifyed the problem and ordered the parts (dog ears). The parts arrived in less time than promised, were installed in about 5 minutes and I was back to doing laundry. When you reassemble the agitator, turn it upside down to install the dog ears so they do not fall out.
Gravy replacement! I pulled out softner dispenser, undid the one bolt securing the agitator assembly, and removed the top half of the agitator. the cam assembly tapped out. I replaced the bolt so I could still use the machine while the parts were on the way. When the part arrived (36 hours later with 3-5 days expected) I removed the bolt again and followed the simple instructions to replace the cam. Saved a ton on repair costs!
I removed the fabric softener dispenser atop the agitator. I twisted and pulled out the plug inside the agitator. Using a socket on an extended wrench, I removed the single nut inside the agitator (keep the agitator from turning with a large screwdriver, etc. and turn the nut counter-clockwise to remove). The agitator came out, and I removed all of the cam parts. I cleaned all of the old parts with bleach and water. Reinstalling the new parts was simple and straightforward as indicated in the illustrated instructions. Now it works great!
