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Prongs on Upper and Lower Dish racks were rusted and broken.
I ordered the upper and lower rack replacements PLUS additional wheels and other attachments because I could not tell from the schematic on the website whether or not the smaller pieces came with the rack.
As it turned out, the racks came ready to install and all it took was a limber nephew to take out the old ones and put in the new. Now I have plenty of spare parts in my own inventory in case the wheels, etc. need replacing.
I feel guilty sending you this repair story because all I did was order the parts on your website and then conned my nephew into making the exchange.
The parts arrived very quickly and in good condition. In fact, the new racks are an improvement over the ones that came with the dishwasher originally. Ms. Susan McNutt was quite helpful in keeping me informed of the status of the part that was back-ordered. It was a pleasure dealing with PartSelect.com.
The wheels that make the lower rack roll had worn out to the point that sometimes dishes would rub against the spray arm.
I removed the old wheel assemblies (4 total holding 2 wheels each) with a slight prying with a screwdriver to ease it off the rack. After the first one, the rest were a little easier. The new ones had to "mate" a certain way and then just needed a push of the hand.
Original supply tube for upper spray assembly disintigrated
Unscrew the top bracket on basket of upper spray arm assembly. Remove entire upper spray arm assembly. Remove old spray arm. Install new spray arm and new supply tube being careful to align the upper bracket with slot on new spray arm and supply tube.
removed old check valve from bottom of dishwasher and replaced with new one. I used channel locks to do this, disconnect hoses and screw out check valve, and put back in opposite order, make sure the dishwasher is empty of water or have a plastic bowl or such to catch water. Take off two front covers on bottom of dishwasher to access check valve ,white with hose attached.
The plastic Retainer nut holding the lower sprayer arm severed
The repair was simple except for removing the thread portion of the old retainer nut from the lower housing. I had to remove the lower housing and separate the male threads of the old plastic nut from the female threads in the lower housing. That took 25 minutes since I did not want to ruin the female threads. Once removed, the new parts went into place easily.
You'll have to excuse me, but I'm a women and don't know the exact names for the parts. Since my nut broke off in two parts, I had to remove the screws on top of the drain screen to get the other half. I just used a philips screwdriver and removed the 7 screws. Took out the broken part, and that was it. Put back the screws, put on the spinning water arm and put in my new part to keep it in place. Thank you. This saved alot of money for a repair person.
I removed the bottom spray arm and replaced the worn part. Now the arm turned freely and was performing as it was designed to do. I appreciate parts select for having the part available since the manufacturer no longer supported the model.
I used a pair of pliers to take out the corroded old door gasket. I then used my fingers to put in the new gasket, beginning at the middle of the top of the frame and working my way down on each side. It couldn't have been easier.
First I removed the plastic bolt that holds the wash arm in place This exposed the upper ring that was worn out . I then lifted the arm off which exposed the larger ring. I replaced that ring, and then I put the arm back on and replaced the upper ring. I put the plastic bolt back in place and the repair was complete.-- Really Easy plus the dishwasher gets the dishes clean now
First I read the other repair stories and knew it was a relatively easy repair. I removed the end caps on the front of the top dish rack and removed it for ease of access to the part. I then removed the two screws holding in the old part observing how it was positioned to make sure the new part was replaced in the same manner. I put the new part in place and screwed in place and replaced the dish rack. Everything is working just fine.
Removed the lower spray arm assembly thumb screw and lifted off the spray arm assembly. The lower seal had disintigrated - couldn't even find any pieces in the filter. After reassembly with the new seal and bearing I turned the spray arm by hand to ensure it was not binding. There was still was, what I would consider, some excessive wobble. I fashioned a shim washer out of some plastic from a Folgers coffee can lid and installed it on the thumbscrew threaded shaft and tightened it all down finger tight - it works very well and now, and no wobble. I relaced the upper spray arm seal while I was doing the job (both the upper and lower seals are the same part #). I figured it would go out on me eventually, so I might as well replace it while I was doing the lower arm work. Kept the old upper arm seal as an emergency replacement.
Cleaned the filter screen of all debris (it is amazing what collects there over time). Cleaned the stainless tub with some spray Greased Lightning, ran the rinse cycle, and then put a few tablespoons of citric acid crystals in the soap dispenser and ran the dishwasher on NORMAL WASH with temperature boost. Looks new inside; cleans the dishes, glasses and utensils well (no water spotting); and is nice and quite (like when it was new).
I removed the door gasket first by sliding it out.Then I pulled the door seal out. It suggested removing the springs,very hard to find and do, so we left them in place and did not use two parts of the kit because they were still good. Putting in the door seal was a bit tricky because we had to use something to push it into the groove.That was the reason for the credit card. It was easier to push it into groove rather than doing it with a screw drive for fear of punacturing a hole in the rubber gasket. It worked well. Then we kept checking to see if the door shut properly, It was tight at first, but seemed a little better after adjusting the seal a bit.No leaks after that.
