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Upper rack wheels broke
Originally I ordered the rack stop clips but realized I needed the whole upper rack repair kit. It entailed pulling off parts and popping new parts on. Very easy and simple.
Popping out the old tine rows was very simple and required no tools. The only issue was that the spacing of the replacement tines was different from the original parts and there was not enough space between the tines and the basket to snap the clips back on to hold the tine row. I went to my band saw and cut the extended ends off of the clips and then they snapped into place perfectly. This would have been a 20 minute, no tool job if I didn't have to run to the band saw.
Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.
I looked at the position of the remaining Tine Pivot, since there are four on this dishwasher upper rack, and positioned the replacement pivot and pressed it into place. It was a snap (excuse the pun!). NOTE: My dishwasher's Model Number was not in the list provided herein. I had to search a couple of models to find the Upper Rack that looked like ours and to find the Tine Pivot replacement part that looked like ours.That process took longer than the "repair".
1) Pull out dishwasher from under counter. 2) Disconnect spring located at the bottom on each side of dishwasher. 3) Using socket remove pulley wheels from each side at bottom. 4) Install new pulleys on each side. 5) Wind pulley cord around both wheels and attach to one end of the spring on each side. 6) Using pliers extend other spring end to lower frame of dishwasher on each side. 7) Open and close dishwasher door to test. 8) Replacement complete
My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...
Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!
Ordered p/n PS10057154, sold as a kit of TWO upper rack tine rows. I received one. Customer service issued a return tag and ordered a second kit, which again was supposed to be two rows. Replacement order arrived with just one. Fortunately, I had expected this and had not yet returned the first kit. Called customer service and told them not to expect the return of the first order.
This kit is sold as fitting several models of Whirlpool and KitchenAid dishwashers, which I verified that my KA was on the list. A minor installation problem occurred when I discovered that the upright tines of this kit don't have the exact same spacing as the KitchenAid originals. The upright tines need to be exactly half the distance between each of the crossbars on the rack below in order to install the three retaining clips found on each row. With the spacing of these tines, there wasn't quite enough room to install the clips. Fortunately, the retaining clips were manufactured with an excessive amount of shoulder on each one. Trimming off the excess material with a fine-toothed hacksaw blade made the clips narrow enough to be used without compromising their ability to hold the tine rows in place. I've used the machine several times now and the clips are holding everything in place as expected.
