Three of the rack wheel axels broke on the top rack of the dishwasher
There were no instructions with the kit so I went online and watched a How-to video so I could fix it. However, the new white wheels were too big so I had to use the wheels from the old rack.
clean light blinked 4 times and repeated this over and over
I took the valve off and actually hooked 110 volts to the vale and tried to blow through it and it would not let air pass through it. I replaced the the new valve in about 15 minutes and it works fine
Located drain pump under dishwasher disconnected electrical from wall and pump twisted pump to remove, and installed new pump. Great customer service from Parts Select, helped to make sure i was ordering the correct part.
Only one friction sleeve was broken. So I pulled out the dishwasher to see how the one on the other side went on. It was very easy to replace and I replaced both. Unit works fine now.
Friction sleeve came apart ....would not hold door in place
Pull dishwasher out a few inches. Disconnect spring from plastic connector with long nose pliers. Remove connector. Replace friction sleeve. Replace connector.Reconnect spring to plastic connector. This completes repair.
transfer wheel racks, rack height adjuster and upper wash arm to new rack
The repair was similar to the very good video provided by PartSelect. However, I did make a few changes. The new rack was slightly different in the front side compared to the old rusted rack. After I removed the old rack from the dishwasher, I placed the two racks side-by -side to make sure they were compatible. They were identical in the rear structure and overall size, so I proceeded to change out the wheel racks, rack height adjusters and upper wash arm to the new rack. I suggest transferring each part one at a time so you can get the spacing correct. Also, in my case, many of the items needed to be washed with water to remove soap buildup in these parts before moving to the new rack. I would also suggest putting the upper wash arm (needed in this case) on the new rack last. The total job took me about an hour including washing or rinsing all parts and reassembly. This is an easy job, just take your time and do one item at a time so nothing gets mixed up. I used a drill driver to remove a total of 4 Phillip head screws for the rack height adjusters but a regular Phillip head screw driver would work as well.
All I had to do is lay the shield over the top and sides and used a couple of clips to hold in place as it was slid under the counter top. It couldn’t have been easier.We had searched everywhere for this replacement shield and parts select was the the only ones that had it. Very good service and fast delivery,
Turned off power to the dishwasher. Removed the front panel via the screws on the inner wall of the door. Lifted and pulled out the front panel. Disconnected cable connections to fully remove the front panel. Pressed down on the latches to the left and right side of the door latch. Pulled out the door latch. Put in new door latch until it clicked into place. Reattached cable connections. Put the front panel back on with the screws. Turned back on power to the dishwasher.
Installed new pump from the front. Power off remove front cover reached my hand behind pump for release clip, push down turned counter clockwise pump comes out. Disconnected electrical plug attached plug to new pump. Put pump in at 45 degrees rotated clockwise until hear clip lock in . Tested then replaced cover
The replacement kit came with no instructions in the box, so I found the instructional video online. This video pointed me in the right direction so I could take it the rest of the way myself.
Here is the link to the instructional video i used https://www.partselect.com/PS10065979-Whirlpool-W10712395-Upper-Rack-Adjuster-Kit-White-Wheels-Left-and-Right-Sides.htm
Even though I purchased the end cap pieces for the roller stops, I was able to reuse the original pieces so these are to be keep for spare if required.
This was a very cost effective repair instead of replacing the entire rack assembly.
NOTE: The original Wheel bracket was a molded plastic piece, but the replacement is Stainless Steel. This had no impact on the functionality, but did add a small amount of noise during the wash cycle. My belief is this is the water hitting the steel vs. hitting the plastic.
