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Heating element not heating for both wash and dry.
Put in both a new element and thermostat. Did not fix problem. Using an ohm meter I did not measure any voltage to the thermostat. Suspect it’s a problem in the control unit, and decided to replace dishwasher.
I turned off the power to the dishwasher, removed the kick plate, raised the front levelers, disconnected the electric to the appliance, turned off the water supply to the appliance, disconnected the water supply, disconnected the drain system from the garbage disposal, unscrew the appliance from the countertop, then I remove the appliance from underneath the counter. I then tilted the appliance back and then in screwed the plastic retainers that held the heater element in place, removed the old one, replaced it with the new one in reversed the whole process
Pulled upper tray out. Removed old adjusters and replaced with new. The pictures in the installation instructions were bad (blurry and hard to distinguish). Had problems with the first side button. Put it in before installing the wheel base on the second side. Went much easier that way. You did need a star tip for the screws.
Thanks to everyone for posting their experiences on changing the heater element. The most difficult part of the repair was getting the dishwasher out of the cabinet. I didn't know that I should disconnect the water line underneath the sink and this would make the removal easier. Also, because the copper water line going to the dishwasher was kinked, I ended up changing it with a flexible steel braided line.....much easier to install.
Once the dishwasher was out of the cabinet, I turned it over and easily removed the clips that held the heater element in.
I would definetly recommend people doing this repair themselves, it will save you a lot of money!!!!!
A plastic retainer pin for the bottom kick panel was missing.
simply line up the new pin with the rectangular slot in the kick panel and metal panel behind, slide the pin in and turn it with a flat blade screw driver. NOTE: the original pin was black. A black replacement part cost $29 plus shipping! A knock-off pin was only $6 plus shipping. I got the cheap one and colored it with a black Sharpee marker before installation.
Did the repair, but needed one extra step not described in video:
I followed the directions on the PartSelect Youtube video - very helpful! I do believe the heating element was the original culprit, as it had a "burn" area about the size of a dime that caused it to almost break into two parts. Obviously a point of failure.
BUT - after replacement, it still did not solve the problem of the dishes not drying.
After much web searching, I tried the diagnostic mode on the dishwasher, and that did a hard reset of the logic board and FIXED the problem.
So in all, it required both a new heating element AND a hard reset via diagnostic mode.
Only one friction sleeve was broken. So I pulled out the dishwasher to see how the one on the other side went on. It was very easy to replace and I replaced both. Unit works fine now.
12 screws remove door outside panel unplug wire remove 6 mounting screw remove old unit put new unit in place put 6 small mounting screws back plug wire in put front door panel in place put 12 door screws in your done now you can start and test run
Turned off power to the dishwasher. Removed the front panel via the screws on the inner wall of the door. Lifted and pulled out the front panel. Disconnected cable connections to fully remove the front panel. Pressed down on the latches to the left and right side of the door latch. Pulled out the door latch. Put in new door latch until it clicked into place. Reattached cable connections. Put the front panel back on with the screws. Turned back on power to the dishwasher.
Follow the u tube instruction. Replacing the pump was very simple and easy. The hard part was getting the dishwasher out of the cabinet and back in again.
Friction sleeve came apart ....would not hold door in place
Pull dishwasher out a few inches. Disconnect spring from plastic connector with long nose pliers. Remove connector. Replace friction sleeve. Replace connector.Reconnect spring to plastic connector. This completes repair.