5KPM5CWH0 KitchenAid Mixer - Instructions

After I dropped a part of the shield into my mixer the motor screamed and I unplugged the mixer. I found out I had a broken worm gear. I then order the part and per the helpful video I did the repair and I also changed the brushes my mixer is up and running waiting for the holiday baking season thanks to Part select.com Very easy Instructions to follow I am very happy with the results. Thanks Barbara

Just change the motor brush. That's it! It work well now. Thank you, Partselect!

Remove the mixer head from the base by removing the 4 Phillips head screws. Pry off the ring around the rotating part with a flat head screwdriver. Punch out the pin holding the rotating part and remove. Remove the trim strip by removing the two Phillips screws at the rear of the unit. Remove the 4 screws at the bottom of the mixer head. Carefully separate the bottom of the head from the top using a flat screw driver. There will be the power wires connecting the top to the bottom of the unit. It is best to disconnect these wires to avoid breaking them during rest of the procedure. There will be a lot of grease in the gear box of the mixer. The assembly holding the damaged worm gear can now be removed by removing the three screws holding it to the bottom of the mixer head. At this point I removed the grease from the worm gear assembly to allow better inspection. Punch out the pin holding the worm gear to its shaft and remove the shaft. The worm gear is now free and can be replaced. Add some extra grease to the new gear and reassemble the mixer in the reverse order.

Ordered part on Sunday, arrived on Tuesday morning. Mixer ready to use after washing and installing part.

Easy to locate part I needed (brushes)..great diagrams Thanks

I discovered the brushes were worn, and one side had broken off and lodged against the armature.I got lucky as I removed the brush caps and the sleeves the brushes fit into (simple job) and was able to hand turn the armature so the pieces fell down into the bottom of the mixer housing.After removing them, I replaced the brushes and the mixer runs like new. Thanks for the fast delivery AND more importantly, the right part. Steve

Initially removed carbon brushes then inserted the new carbon brushes. The motor still did not turn on. Then I removed the brushes again, used a flashlight to look in the hole where the carbon brushes are installed. I noticed that there was a square notch on one side of the hole. I then reinstalled the carbon brushes, ensuring that the beveled side of the carbon brush was installed so it lines up with the square notch. This allows the carbon brushes to touch the motor. I turned the unit on and it worked.

My husband looked at youtube to figure out what the issue was. He saw a video that identified that the likely problem was the worm gear. My husband took the kitchenaid applicance apart, as he saw in the video. We ordered the part, it took less than a week to arrive. He rewatched the video that demonstrated how to put the kitchenaid mixer back together. It's a bit messy due to all the packing grease, but a pair of nitrile gloves, paper towels, and an old rag help. We put a garbage bag over the appliance after it was taken apart to protect it from any dust and my curious cat. We let the kitchenaid cycle for about a minute to make sure the gear was greased. I haven't used it to make bread yet, but I'll do that soon. Thanks for supplying the part that saved us at least one hundred dollars and TRY to get a person who will repair small appliances.

Neither motor brush popped out with the spring as shown on videos. Both appear to have disintegrated in part and had to be chiseled out delicately using and ice pick and tapping gently with a hammer. This left a carbon powder and pieces of the old brushes on the counter. Inserting the new brushes was as easy as shown on the video.

I took out the worm gear and replaced it with the new one. It is important to have the correct punches that are just under the diameter of the pins.

I looked on line found the product sent in information and 3 days later was in my mailbox,great service and ease of ordering. thanks marjorie

I went to the web site and had a new part ordered within minutes and received it within a couple days! It could not have been easier!

Replaced gears and cleaned and re-greased gears

I used the website to find the appliance, but had to call the help number because the model number had one extra 'B'. I was told that this was only for the color (black). Using the chart I found the part number and ordered it. It arrived in about 3 days (regular shipping). No repair was needed beyond snapping the new part in to replace the old one.

Took the four screws under mix off. Remove old broken part and slip in the new one and rue screw head back on.