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Plastic food door hinge broke
Removed the food bins and lower shelf. Unscrewed the end cap. Removed the drawer hinge. Re-installed hing on new end cap. Installed the new end cap. Re-installed drawers and shelf. DONE!
Great graphics on the website helped to correctly idenitfy the required part. Part arrived quickly and well packed. One of the easiest transactions ever!
Took bottom 2 shelves out. 2 screws held assembly in to main cabin. Remove them then 2 additional screws held drawer bracket in place. Easy yet patience and finesse is needed
I got really tired of taking food out covered in icicles and stabbing a huge block of ice out of the bottom. Turns out all he needed was a little wheel with cogs and I looked up the sticker model number on this site and clicked the part of the fridge. So simple, wish I would’ve done it sooner.
Thank you for the prompt delivery. I thought it was going to be a big problem to get a replacement shelf, but I ordered online and had my part in 3 days! Very easy to insert. Did lay carton on the floor and pulled out the insert. At 83 my strength isn't what is used to be, but it came out pretty easy. I am beyond thrilled with the service. Thank you.
Icemaker was letting too much water in and freezing a big block of ice instead of making cubes
Looked online for instructions. I had to remove the shelves from inside the frig, then pop off part of the right inside back wall. The way the 3 water lines attached to the inlet valve was a terrible design. There are plastic little collars that need to be pushed back to release the water lines from the old valve, then when you install the new valve, you need to push them back to reattach the water lines. Once installed, one had a leak. No matter how hard I tried I couldn't get the little plastic collar to disengage. I couldn't push the line in further and I couldn't get it back out. Ended up cutting the line off at the valve just to get it out. Then had to cut out the piece that was still stuck in the valve. Tried to install it again and it leaked even more. Ended up putting the old valve back in and throwing away the $130 new inlet valve because there are no returns on electrical parts. Total waste of time and money ! ! ! Not happy to say the least.
Empty box sent with no part!!!! No customer service help because of covid
No product was sent in the box for the shaft I received an empty box from them cannot perform any repairs because I got no product from this company. Called customer service said due to Covid no customer service available when online and receive no customer service no refund no product no help
First found U Tube video of my exact refrigerator, ice maker remove and replace. Many available, all are helpful. Watch several times. Once part arrived the repair went very smoothly. Only had some difficulty attaching the ground wire, had to loosen the auger motor to attach the tiny screw. Not difficult, just took a bit of time to get the angle on the screw correct.
The right end cap hinge broke for the pantry door.
I replaced both side. The left side I very easy to replace. It has 2 screws holding the end cap in place and the tracking has 2 screws holding it in. Undo the 4 screws and put the track on the new end cap and then you are good to go to install the new end cap on the left side. Now for the right side is easy, but you now have to also undo 2 screws and other 2 for the track just like left side but also you are going to have to undo the humidity control stuff and put it on the new end cap.
I easily ordered the part. When it came in, I just shut off the water, disconnected the electricity, and followed instructions to remove shelving and drawers. Then removed the rear interior cover, removed the old water inlet valve and installed the new one. Just a couple moldex wire connections and the 3 water lines in and out. Don't know if this is still ok, but so simple a caveman could do it. Sorry Geico.
Ice tray sticking. No ejection of ice. Motor not working properly
Took out ice maker. Then unscrewed tray after opening old turn motor clock panel and carefully detaching wires from socket(s) where needed. Put in and screwed in new tray with the new motor clock. Replaced wires into new sockets. Put the whole maker back into place. Makes great ice.
gasket had ripped over the years where they flexed when dooors were opened and closed.
last time i tried it right away after removing from shipping box.. relaxing with with hot air gun... was not to easy... this time i allowed gaskets to relax for a week on a flat surface. in a warm room.... took less than 5 minutes per door.... no hot air needed.... VERY easy.
