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inst said,"50 pct of the time this calls for new capacitor," so we changed the capacitor. Same prob. It also said,"25 pct of the time it's the bi-metal thermostat" So we ordered it. We removed the plastic rear panel from inside the freezer comp. using small nut driver. Here we found much ICE surrounding the defrost unit, three inches thick. We thawed the whole mess. and the freezer has worked fine ever since. I think my habit of getting ice cubes from the inside container rather than from the ice cube dispenser, had kep t the freezer door open too much, interfering with the normal defrost cycle and allowing ice to build up over time so that it finally defeated the system. My new rule, "get ice cubes only from the front."
Removed the access panel on back of unit located the Run Capacitor on the compressor and removed the bad one and put the new one on and pugged refrigerator back in and it started up and works fine now
This problem is caused by a "Duckbill" rubber grommet attached to the bottom drain tube of the freezer. This duckbill opens up during the defrost cycle and allows water to drain down the "water slide" to the evaporator pan. It doesn't take much to gum the Duckbill. Once gummed up the defrost water is trapped. The Defrost Cycle eventually makes the water flow out of the coil area to the bottom of the freezer then eventually to the floor. The repair involves unplugging the unit, removing the bottom back cover with a 1/4 nut driver, pop the power clip out to give you room, reach in and pull the duckbill grommet and the water slide, then installing this replacement drain kit. This is a p trap replacement that actually fixes the root cause of this problem. A tricky part is removing the water slide, you can see the white snap that holds the slide in place. Using a small flat blade from the top releases the snap and the unit is pulled upward rather easily. This replacement drain clip snaps in the same place. If I had to do this again it wouldn't take more than two minutes to replace. Oh, one major thing, you need to manually defrost the unit. I pulled the front door off, it is held with 4 screws ... don't remove them just loosen them and it pops off easily. I pulled the bottom tray out an it gave me room to squirt hot water with a baster into the back freezer area. Eventually everything thawed out. If I had it to do over I would have waited on connecting the tube to the evaporator pan and placed the bottom of the tube into a small sauce pan or something to collect the drain water and easily dump it into the sink. I used a sponge and that took forever. BTW, just to reiterate, use this item and not that Duck Bill for replacement, this actually fixes the root cause of this problem!
freezer and refrigerator compartments not cold enough
Used the suggested problem list here to narrow down that the repair was most likely the run capacitor. Poped the new one in and I now have better control of my compartment ranges. I have a temperature gauge in each compartment. Check them every opening of the doors.
Refrig. was not holding proper temp in refrig compartment
Remove light lens by pushing straight back (needs some oomph, but not too much). Remove control housing by prying spring clips in back of housing with thin screwdriver or knife. Remove old control board by releasing plastic clips on both sections and removing 2 wiring plugs. Be careful snapping new control board in ; the alignment of the 4 switches and the 2 readouts is critical - easy to hang up a switch. Snap the control housing back into place, making sure that it is all the way in. Position the light lens so that it is lined up and about 1/2" back and then slide it forward (toward you) into place. The instruction sheet calls the refrigerator section the "fresh food" section. There are 2 light switches, one for each door. Both have to held down to get light to go out and enter programming mode. Easiest to close the right door, then push left door switch and quickly push the freezer DOWN button 3 times. Follow the instructions to set the program on the display and then push AND HOLD the freezer DOWN button until the display starts flashing. Release the freezer DOWN button, close the doors, open the doors to check. Display will indicate two 4s. (that was what mine indicated). Done.
Freezer cold ; fridge warm . Freezer not defrosting.
Unplugged fridge Pulled light cover off Used screwdrivers to press in on tabs holding control board cover. Unplug wiring harnesses. Snapped board in two. Install in cover Reattach wires Done
Replaced left side guide on the freezer basket drawer.
Removed Phillips head screw on the front cover of both guides. Pull the drawer forward until it stops. Snap up the cover on each geared wheel to allow the basket to lift enough to continue removing the basket. Swing the front of the guide rail towards the back which allows for the rear tab to come out of its hole. Put new guide back in following reverse order. Done!!
One of the light bulbs went out on my Whirlpool refrigerator.
I changed the bulb but it still didn’t work. I ordered a bulb holder and replaced it and it works properly now. It was an easy repair, remove the bulb, gently pry the bulb holder out with a screwdriver and snap the new one in.
It was useful that under the description of the part in the catalog, it showed that this part was often used to repair this issue. The service was great and the delivery was fast.
Refrigerator would stop cooling intermittently, control panel would not display temp settings until power was reset.
The video on the part select website with the Canadian gentleman was absolutely the best! My wife and I watched it and was able to accomplish the replacement with no surprises or issues. One tip that we could add is that the orientation of the temperature sensor was not specified in the video, but the slot seemed to work better for one orientation versus another. It has been a couple weeks since the repair and the refrigerator is working like it did when we first purchased it.
