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freezer would not freeze
inst said,"50 pct of the time this calls for new capacitor," so we changed the capacitor. Same prob. It also said,"25 pct of the time it's the bi-metal thermostat" So we ordered it. We removed the plastic rear panel from inside the freezer comp. using small nut driver. Here we found much ICE surrounding the defrost unit, three inches thick. We thawed the whole mess. and the freezer has worked fine ever since. I think my habit of getting ice cubes from the inside container rather than from the ice cube dispenser, had kep t the freezer door open too much, interfering with the normal defrost cycle and allowing ice to build up over time so that it finally defeated the system. My new rule, "get ice cubes only from the front."
freezer and refrigerator compartments not cold enough
Used the suggested problem list here to narrow down that the repair was most likely the run capacitor. Poped the new one in and I now have better control of my compartment ranges. I have a temperature gauge in each compartment. Check them every opening of the doors.
This problem is caused by a "Duckbill" rubber grommet attached to the bottom drain tube of the freezer. This duckbill opens up during the defrost cycle and allows water to drain down the "water slide" to the evaporator pan. It doesn't take much to gum the Duckbill. Once gummed up the defrost water is trapped. The Defrost Cycle eventually makes the water flow out of the coil area to the bottom of the freezer then eventually to the floor. The repair involves unplugging the unit, removing the bottom back cover with a 1/4 nut driver, pop the power clip out to give you room, reach in and pull the duckbill grommet and the water slide, then installing this replacement drain kit. This is a p trap replacement that actually fixes the root cause of this problem. A tricky part is removing the water slide, you can see the white snap that holds the slide in place. Using a small flat blade from the top releases the snap and the unit is pulled upward rather easily. This replacement drain clip snaps in the same place. If I had to do this again it wouldn't take more than two minutes to replace. Oh, one major thing, you need to manually defrost the unit. I pulled the front door off, it is held with 4 screws ... don't remove them just loosen them and it pops off easily. I pulled the bottom tray out an it gave me room to squirt hot water with a baster into the back freezer area. Eventually everything thawed out. If I had it to do over I would have waited on connecting the tube to the evaporator pan and placed the bottom of the tube into a small sauce pan or something to collect the drain water and easily dump it into the sink. I used a sponge and that took forever. BTW, just to reiterate, use this item and not that Duck Bill for replacement, this actually fixes the root cause of this problem!
Refrig. was not holding proper temp in refrig compartment
Remove light lens by pushing straight back (needs some oomph, but not too much). Remove control housing by prying spring clips in back of housing with thin screwdriver or knife. Remove old control board by releasing plastic clips on both sections and removing 2 wiring plugs. Be careful snapping new control board in ; the alignment of the 4 switches and the 2 readouts is critical - easy to hang up a switch. Snap the control housing back into place, making sure that it is all the way in. Position the light lens so that it is lined up and about 1/2" back and then slide it forward (toward you) into place. The instruction sheet calls the refrigerator section the "fresh food" section. There are 2 light switches, one for each door. Both have to held down to get light to go out and enter programming mode. Easiest to close the right door, then push left door switch and quickly push the freezer DOWN button 3 times. Follow the instructions to set the program on the display and then push AND HOLD the freezer DOWN button until the display starts flashing. Release the freezer DOWN button, close the doors, open the doors to check. Display will indicate two 4s. (that was what mine indicated). Done.
Freezer cold ; fridge warm . Freezer not defrosting.
Unplugged fridge Pulled light cover off Used screwdrivers to press in on tabs holding control board cover. Unplug wiring harnesses. Snapped board in two. Install in cover Reattach wires Done
One of the light bulbs went out on my Whirlpool refrigerator.
I changed the bulb but it still didn’t work. I ordered a bulb holder and replaced it and it works properly now. It was an easy repair, remove the bulb, gently pry the bulb holder out with a screwdriver and snap the new one in.
It was useful that under the description of the part in the catalog, it showed that this part was often used to repair this issue. The service was great and the delivery was fast.
3-year-old refrigerator wouldn't cool, digital temp. control stopped working
The digital display numbers (0= off and 7=coldest setting) controlled by the ECB would continually be replaced by straight lines, and the refrigerator would stop cooling. I tried unplugging it for a while. After plugging it in again, it worked (the digital display came on, I set it to "4" and it reached the proper temp), but the problem occurred again the following day, and then it stopped cooling entirely. I ordered the ECB, and it arrived in 3 business days. I watched the installation instruction video, took my time, double-checked the vid a few times to make sure I was doing it correctly, and replaced the ECB by myself in less than an hour. The refrigerator has been running without problems for 3 weeks now. My fridge had a different light bulb configuration than the one in the video, but everything else was the same, and it was a simple repair.
The Condenser Fan Motor was already removed due to searching for the problem. The new fan motor looked different from the original but I felt very comfortable that Part Select had sent me the new part showing original part number changing numbers over the years. Simply placed the fan blades onto the new motor lined up 2 of the holes placed screws and tightened then plugged the wire ribbon into the Condensor Fan Motor, plugged in the Refridgerator and it worked beautifully.
The instruction video on the Part Select Web Site made it so incredibly easy to install. Installation took under 3 minutes!
I checked the element and the thermostat and determined the problem to be the control board. I simply followed the instruction in the video. Everything went well until the last step, the video said to push the freezer down button. When this did not work I refered to the written instructions which told me to push the up button. That did it. Job complete. The unit is working as it should.
