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Attachments would not work, spindle turned erratically, with no power
Punched out the roll pin to remove eccentric from spindle, undid 5 screws (after removing trim ring), and removed 4 screws to undo the motor housing. Make sure to keep the one screw with a lock washer in the BACK of the housing. Undid the screw on top to remove the back of the motor housing to take out the strain relief grommet, prior to removing the motor housing. Scraped the excess grease into a tub to re-use. Pulled out the shaft, and lifted out the old (stripped) gear and plopped the new one in. Make sure to mark match points for parts, and put the pins back in in the right order. You have to put the 5 screws back in before sliding the trim ring on, and putting the roll pin back. make sure all gears mesh and test before snugging the motor housing screws. Be sure to orient the strain relief grommet securely, and be careful of the filter plates in the back of the housing (they're brittle). putting the grease back is like frosting a cake. Save a little for the planetary ass'y.
remove the back cover part # 36, remove the top cover part # 1 (by removing the chrome ring parate # 28, the mobile disk part # 25 and six screws part # 24). This done, remove the system parat # 38 to release the Pevel Pinion Center Gear part # 15 and remove the damaged part and put the new part. The install the removed parts in reverse order as they withdrew.
plastic outer casing on tightening screw had broken
This is the tightening screw that holds the attachments into the motor unit of the mixer. Found your web site and reordered 2 replacement pieces (in case one breaks!). Very EZ and user friendly. Thank you!
Gear-worm teeth stripped, teeth on pinion shaft worn to sharp edge and case gasket dried out. Not bad for a 20 yr. old mixer.
Looked at the mixer schematic form your website,which made it easy for me to take it apart. Once it was apart & all the grease removed I disassembled & cleaned all the drive parts. Saw what was warn, ordered the parts from you. Three days later received the parts, everything fit perfect. Added grease,assembled the mixer and it ran perfect, good for another 20 yrs. Thank you for making it so easy to repair an old mixer in just over two hours. Rolf
Replace went good used the online video, my husband doesn't usually use any help but said the video helped him. Now my mixer works perfect. Also the price and shipping time was awesome.
Mixer was overloaded, and began to smell hot and make noise. Did not recover when load was removed.
I disassembled the mixer using a YouTube video as a guide. Disassembly was easy, as everything was held together with pins and threaded fasteners, and all electrical connections were plug-on.
Cleaning out the old grease was messy and time-consuming. I used a putty knife, screwdrivers (used them like small putty knives in the crevasses), paper towels, and finally, small cloths dampened with alcohol. After about a hour (maybe 90 minutes) everything actually looked like new.
I originally diagnosed the problem as the plastic gear loosening up from it's hub, so I ordered the complete gear tower assembly. It turned out not to be the problem- the gears were fine. With the gears removed to eliminate load, I applied power and saw that the original symptom was still there.
Further research turned up that this symptom is more likely a failed field coil, or possibly the phase control board. I ordered both from PartSelect. In the meantime, I tested the armature by measuring the resistance across the brushes as I slowly turned it by hand. At every angle, the resistance was about 7.5 ohms. Nothing lower, and no opens, so I'm pretty sure the armature is OK.
The phase control board arrived, but as of this writing, the field coil has been back ordered for almost a month. While I waited, I tried a partial reassembly of the head with the new board, and it worked! This weekend, I'll finish reassembly of the motor unit to the base/gearbox and calibrate the speed governor. In addition to the new gear tower and phase control board, it has new grease, seals, and both side levers (tilt and speed control) that had lost their knobs some time ago.
Hopefully it will be ready for another quarter century of use!
The smallest gear was broken, so we got the worm gear and bracket as well as a new gasket and some lube to grease the gears
We disassembled it with the help of a YouTube video from partselect. We saw the damaged gear, removed the 4 screws to remove it, cleaned all the old grease out with rags so it wouldn't be contaminated by metal shavings. We reassembled it per the YouTube video and it works better than ever!! Make sure you remove the roll pin before trying to pry off the planetary plate, because I watched a different video first, which didnt tell me that and i bent it a bit.
Looked for the probable cause from a U-tube video, then found the parts list and repair video on the PartSelect website. When the parts arrived within 3days the shipped email had a video on exactly how to complete the repair. Repair video was very well done and easy to follow.
Repairing/replacing worm-gear (FSP part# W10112253) for a KitchenAid Stand Mixer model number K5SS. First: I am writing this story because all the videos or repair articles I’ve viewed are either misleading or incorrect in that they do not include older K5SS models. 1. These older models from the mid 1960’s or even earlier have four very large #4 chrome plated Phillips Head Screws holding the mixer base to the motor assembly and NOT four small machine screws (one with a lock-washer) as seen on other repair videos. In addition, the stand is composed of two separate pieces with the bottom half being held together with another four identical #4 chrome plated Phillips Head Screws. The upper four holding the stand to the motor housing (I used a manual impact driver to loosen the very stubborn, #4 Phillips screws) must be removed so as to access the four smaller Phillips machine screws (no lock-washers found here, best buy at least four #10, split, before reassembly) 2. Lastly, you will need two pin punches however the recommended smaller 3/32 inch is still too large to remove the pin in the tower assembly. You will need one size smaller or a #4 pin punch instead. These older Kitchen Aid mixers were built with very tight tolerances. Please be patient and take your time removing the pins. Good Luck……. Jim
I removed the pin from the outside shaft,then removed all screw around the body of the mixer,then removed the top case out,took 3 screws out from the the gear assembly case......punched the pin out of worm gear then release the little shaft out from the case,replaced a new one....then starting go backward till completely all assembled don't forget lube grease to all gears and test run good very smooth.........it's ok