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short in the wiring had blown the ground plug out,,,contact with a mounting screw head
had to replace the outlet strip and relocate the mounting screw,,,,wiring cord to the mixer was super correct and had to simply follow basic wiring (black to black,,,silver to silver,,,green to ground) ,,, the cord came with the correct mounting bushing already on the cord. Thx a bunch!
First i went to the Kitchen Aid web site and found a video on how to take a part the mixer. Followed the instructions from the video and it was very easy. The grease in the machine was black so i cleaned it out of the transmission and repack it with hi-heat wheel bearing grease that i got from a auto parts store it took about a 1/2 lb. then put the gasket in and back together and put the o-ring on. Have run for awhile and it is ok. Want to say that these are very well built machine.
Simple fix actually. UNPLUG mixer and remove the one screw on top that holds on the back. The Phase control board sits under and behind the paper insulator and "switch" assy. Remove the 4 wires with a pair of needle nose pliers, the one screw holding it to the back of the mixer and install the new one in reverse order.
Decorative plug at top of mixer fell into the bowl and jammed the mixer stripping gears
Watch U Tube video. Take care to keep track of disassembly. Hard part was to have 4 types of screw drivers to fit the different screw heads. Be sure to clean broken gear clogs out of the grease. Parts select lady was a great help. Download Parts select diagram for extra help. Time and patience!
The brushes are located on each side of the tilt head of the mixer. I used a screwdriver to remove the screws, removed the brushes & replaced with the new ones. Runs great again!!
I replaced the phase control board because the mixer had only one speed and was surging. I noticed from other posts that it is important to note the setting of the speed plate before you remove it in order to remove the phase control board. Also be careful removing the associated 'slip-on' terminals as it would be easy to damage the speed plate. If I ever do this again I will go ahead and replace the speed plate, probably the cheapest item to replace. The operation was a success and the mixer is back in business. Thanks.
I watched a YouTube video all the way through, then watched each segment and followed along with the video. It was messier than the professional repair guy, but it worked out fine. This is not a difficult repair when you can watch a video and follow along. It saved me about $130.
Damaged gears in both machines. Been setting around for a few years broken. Gears broke way too soon.
Simply removed damaged gears. Very simple to do. Ordered gears. Replaced gears. Both working well ( so far. ) Machines are easy to dismantle. Just be sure to put the screws back in the holes you took them out of when dismantling...no lost screws. On the smaller model, took pictures of the wire positions to be sure they were replaced in the proper order. Larger model had no wires to remove.