Wrong parts were shipped, phone calls got continuous recordings to send email. Sent email sent on 4/2/2020 and now 4/14/2020 no response and no return of $20.52.020
Had to call service company to come and do the repair and they had the correct parts. PARTSELECT is a very terrible company to do business with. They sent incorrect parts and will not answer the phone or respond to emails after two weeks. will report to BBB.
Message indicated something amiss in the motor circuit. Followed Instructions in the on-board manual. Turned out to be the internal-bias thermostat, and the exhaust air thermistor both. Changed faulty parts, cleaned lint from the system and we are off and running again. Thank You. DW Pranger
Dryer was not running as fast as normal, belt was squeaking loudly
The repair went well, using the whirlpool repair manual and looking at the video from PartSelect. The machine was a bit different than the one in both the video and the manual but that did not cause any problems. The only tricky part was to reinstall the belt "blind" behind the motor, easy to pinch your fingers and also get scratched by the sheet metal edges. To make it easier for that part I supported the drum with the old belt and a bungee cord to the garage frame so I did not have to hold it up and work under it at the same time. When the drum and new belt were in place I just cut the old belt, it was going to the trash anyway.. I replaced the belt and the tension pulley, witch was not turning easy and worn by the belt. I also put some grease ( SUPER-LUBE, www.super-lube.com) on all pulleys. It took about 2 hours because I am 78 years old and have heart problems.
Watched instructions, Ordered the kit and repair was fairly easy until the time to line up the cover over the fan wheel. That was difficult part. Would be best to have two people at this point to hold it and align the screw holes. Otherwise its was a fairly easy operation.
Followed the video instructions which were comprehensive, easily understood, and prefaced with a listing of necessary tools. Completely satisfied with parts and supplementary information.
Removed old catch and strike with screwdriver and needle nose pliers. Installed new parts. My old catch did not have comparible numbers so I just used the yellow one. Worked fine.
I take the screws out of the door, I removed the catch from behind inside the dryer door, I slid the new catch in the door and snapped it in place. After getting a new catch in the door I put the door back together and put the screws in. Easy repair