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38351HBRERWW General Electric - Instructions

All Instructions for the 38351HBRERWW
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Freezer door would not close all the way.
Pulled the door off easily and noticed that the spacer on the Center hinge was ground down to nothing and that a small screw in the bottom plate of the door was half way out. This screw would catch on the cabinet Center hinge bracket and stopped the door from closing. Problem was solved by tightening the screw and putting in a new "spacer" that kept the small screws from contacting the Center hinge bracket. The freezer door now closes like new.
Parts Used:
Spacer - Freezer Door
  • Paul from LINCOLN, DE
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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Freezer door gasket was not sealing
Went on YouTube and it had excellent instructions for removal and installation
Parts Used:
Freezer Door Gasket
  • Reginald from VERO BEACH, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Replace the door gasket on the freezer door of my top-freezer refrigerator
Removed the door by removing the two screws holding it on. Do not try to do this repair with the door attached. Easily removed the old gasket. Getting the new one on the door was EXTREMELY difficult. I couldn't do it. After 90 minutes, I gave up and called my appliance repairman. When he arrived, he and I worked together to get the new gasket on the door. It took 2 sets of hands to do this. It still took us about 40 minutes. My repairman had a few choice words about the design of the system holding the gasket on the door. Ditto for me. So the cost of my repair was doubled because I had to pay the repairman to help me attach the new gasket. I should have just bought a new fridge.
Parts Used:
Freezer Door Gasket
  • Scott from NAPLES, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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noise from fan blade hitting refrigerator interior panel.
The hardest part of the repair was emptying the freezer, next was getting the fan off of the motor shaft, The only reason the job was difficult is because i am 67 years old and not as flexible as i used to be.I had a tough time getting the fan off of the motor shaft, but i got it off with the use of a vise, and had to use the hammer and a socket to install a new fan blade.
Parts Used:
Evaporator Fan Blade Evaporator Fan Grommet - Red Evaporator/Condensor Fan Grommet
  • Dennis from LEHIGHTON, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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freezer cold but refrigerator warm, would not cycle the defrost on freezer
two screws and a connector were removed to replace the timer.
Timer was located on the top front of fridge
Parts Used:
Defrost Timer - 120V 60Hz
  • MATT from OAKLAND, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Fan not working
Took out old put new in. Watched a u tube, no problems
Parts Used:
Evaporator Fan Motor Evaporator Fan Blade
  • joan from STERLING HTS, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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The food door gasket was not doing its función properly.
Well, when I opened the package the gasket was bended in half so I opened it and put it first on the floor and after some minutes I put it on the refrigerator side.
Then I took a screwdriver and easily removed the old gasket, cleaned the the channel where the new gasket had to seat or be inserted. Then I took the new gasket and put it on place and begining on the top right corner I began to insert the gasket into the channel from the right to the left. Double check to see if was ok
I continued on both sides from top to the bottom, one by one.
When I reached the bottom I began from the left to the right inserting the gasket into the channel. To complete the installation at the bottom I had to pull the gasket a little to properly reach the corner and I finished
To make sure the gasket was on place I hit the gasket with my bare hand all around and I was done.
It was very easy, I just followed the instructions given by the manufacturer
Parts Used:
Fresh Food Door Gasket
  • ROBERTO SOLIS PTY from MIAMI, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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NOISY
I FOLLOWED YOUR VIDEO............WAS EASY. THANKS
Parts Used:
Evaporator Fan Motor Evaporator Fan Grommet - Red Lid Bumper
  • Paul from NANTUCKET, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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During Hurricane Ike, frig. saw several inched of saltwater and sand underneath. AFter cleaning up, I tried to run and only the blower fan worked. It must have been just above the water. The compressor did not kick on. I looked at the lowest elec. connections and saw corrsion on the overload protect
This was after sitting idle for 9 mos. I simply pulled the part, ordered the same part and installed. Nothing more than a couple of screws and 2 wire connections. It now works great.
Parts Used:
Overload/ptc - 5 speed
  • ken from fulshear, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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end cap to bar of freezer door broke
Snapped end cap onto bar and installed bar onto freezer door.

I considered going to an appliance parts store but found the part very easily on the internet and had it within 2 days. I am very busy which was very helpful.
Parts Used:
Door Shelf Retainer Bar End Cap - Left or Right Side
  • Kimberly A from Columbus, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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switchlight on my refrigerator was not working
I found instructions on the web about how to do this repair, so I ordered the part with confidence. But the instructions simply said "pull out the old switchlight". That was actually somewhat difficult as the clip on the side intended to hold the part in was stubborn. I eventually used a utility to slice off the clip. From that point, it was just a matter of plugging in the new switchlight , which was very simple.
Parts Used:
Light Switch
  • Eileen from Coto de Caza, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
5 of 10 people found this instruction helpful.
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Freezer was not freezing food.
Inspected freezer because food was not freezing, getting cold, but not freezing. Noticed fan was not blowing air, but making a little motor noise, like it's trying to turn. Removed cover panel, and found the fan blade rubbing on the panel, fan shaft was worn out and very loose, wobley. That told me the fan needed to be replaced. Found part on the GE Partselect website and ordered the parts via the website order process. This was easy. The parts were shipped quickley and were at my front door the next day. Couldn't believe it. The actual process was very easy: Remove cover, remove bracket holding fan motor, remove and replace motor, re-assemble parts. About 20-25 minutes from start to finish. Freezer is working like it's suppose to.
Parts Used:
Evaporator Fan Motor Evaporator Fan Grommet - Red Evaporator Fan Blade
  • Steve from Ridgecrest, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Freezer is too hot
Open the freezer panel which attached with screwws and locate the defrost thermmostate behind the back pannel. Cut off the old thermostat wires and connect the new wires.
Parts Used:
Defrost Thermostat
  • David from New York, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 8 people found this instruction helpful.
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Broken shelf retainer bar end cap.
I ordered 2 end caps just to keep one as spare. Turned out I had ordered a size larger than the one already on the refrigerator. So I replaced both ends and it worked fine - with increased shelf space. Now I can even fit a gallon container with ease!!! Took about 20 seconds. I just wish there was an easier way to measure parts before ordering. Otherwise, the entire process from order to finish took about 3 days.
Parts Used:
Door Shelf Retainer Bar End Cap - Left or Right Side
  • Ruchik from Bronx, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Cap on the door retainer bar broke.
The replacement cap fit perfectly. Unfortunately when the orinigal cap broke it tookout a small piece of the surrounding plastic leaving nothing for the new cap to catch. I have the piece and tried several kinds of glue but nothing holds it securely enough. I would however readily recommend your company. The service was terrific.
Thank you.
Parts Used:
Door Shelf Retainer Bar End Cap - Left or Right Side
  • Mary from New Milford, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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All Instructions for the 38351HBRERWW
76 - 90 of 239