Models > 31-3962-00-03 > Instructions

31-3962-00-03 Tappan Range - Instructions

All Instructions for the 31-3962-00-03
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Bake element went out
The broil element and range were both working so I removed the bake element to test for continuity. Use a 1/4” socket or wrench to remove the two screws holding the bake element to the rear wall of the inside of the oven. Pull the ends of the element out of their recesses taking care not to lose a wire inside the back panel of the oven. Pull the wires off the element ends. You should be able to do this by hand; use a flathead screwdriver for a little prying if necessary. Visually inspect the element for physical damage. If you don’t see any, test the element with an ohmmeter or multimeter. If it reads anything other than 0 ohms (continuity), your element is defective. Installation process is reverse of removal.
Parts Used:
Oven Bake Element
  • Nicholas from COTTONDALE, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
3 of 5 people found this instruction helpful.
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the old bake element was corroded and non-funtional
Using a socket set and Robertson #3 (smallest) driver head,with the breaker shut off before working I removed the old element and disconnected the old element from the wire connections.I then installed the new element by connecting the terminals to the wire connection in the range before screwing the old retaining clips to the back of the oven compartment wall.Then I flipped the breaker switch back on and turned on the oven dial to 425 degrees to see the element heat up and glow red affirming the success of the repair.Total time to repair about 15 minutes.
Parts Used:
Oven Bake Element
  • Stephen from RONAN, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 8 people found this instruction helpful.
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Right rear burner not working properly
After a brief discussion with CS about the electric stove part was shipped it arrived and I proceeded to install I found it needed to be installed sideways not up & down like the old one. The terminals did not line up so I put the black lead first and the purple lead last in doing that I burned out the switch??? was not easy to install as the video showed his switch matched each wire? My installation was sideways??
Parts Used:
Infinite Burner Switch - Small Element - 240V
  • Dante from SOUTHOLD, NY
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Broiler element burnt out. It literally broke off & emitted white-hot sparks.
First thing I did was turn off power to the range at the circuit breaker. The repair was generally easy with the exception that 1 screw holding the broiler element support was "welded" into the oven ceiling. I stripped the screw trying to get it out. Fortunately, I had a special tool that allows one to grip the outer edge of the screw while turning it --- and that's how I got it apart. Once the broiler element support was off, I removed 2 screws holding the broiler element itself to the oven wall and carefully pulled the broiler element out from the oven wall and detached the wire clips connecting the wires to the broiler element. I reattached the clips onto the new element and installed the new element back into the oven wall. I then reattached the broiler element support using a another screw (because I decimated the original one). I then turned the circuit breaker back on and turned the broiler on. Woila. My broiler works again! Special thanks to the people at this site who were very helpful in seeing to it I got the correct broiler element. The original ordered broiler element was delivered to the wrong address. The folks at this site sent me another one. To make a long story short, they saw to it I got the correct part. I highly recommend this site based on my experience with them.
Parts Used:
Broil Element
  • MG from ENCINITAS, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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my burners would just heat up solid red even when i had controls turned down to 2 or 3. i would have to turn controls off and back on, then they still would just go back to glowing red
This was my first time ever working with electrical issues. My husband is not physically able to do repairs now. Very easy fix. Just viewed video repair instructions and it went exactly as instructed. Within 45 minutes, I had my stove repaired and cleaned and back in working order!! Great results. My range is working perfectly again and Mama is happy!!
Parts Used:
Infinite Burner Switch Infinite Burner Switch - Small Element - 240V
  • Leota from AUXVASSE, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Old part was replaced by mfg’r. Wiring different. No drawings or any info was included to show wiring.
I was forced to call in a pro repairman. Will cost me at least $150 for part and repairman. I could have done job if instructions on how to rewire had been included.
Parts Used:
Infinite Burner Switch - Small Element - 240V
  • Nelson from FRUITHURST, AL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Burners getting too hot.
Watch video. This oven had the connecters that popped off and on which made this task easy.
Parts Used:
Infinite Burner Switch Infinite Burner Switch - Small Element - 240V
  • Leslie from CONCORD, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Oven wires arced and caused the terminal block to melt and become detached from the back of the range
Removed the wires that I could, then terminal block. Installing the new terminal block was very easy; however the wires that arced were fused to the terminal bock screws and needed to be cut and new connectors had to be put on the wires to allow them to be reattached to the block safely.
Once all was replaced and reinstalled the oven has worked great. The length of the repair was increased because of the melted parts and having to run to the store to get the new wire connectors big enough to fit on the wires. If we were simply replacing the block and had not encountered the melted ends, it would have been a very quick and easy repair.
Parts Used:
Main Terminal Block Kit
  • Daniel from Falmouth, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
2 of 2 people found this instruction helpful.
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Repaired Oven Range Light Bulb
The bulb has a plastic clear cover. That cover can just be carefully removed using a screwdriver. It's held in by a metal bracket. After you remove the cover. You'll just need to replace the bulb and then re-install the cover and bracket.
Parts Used:
Light Bulb
  • Alan from SAN MATEO, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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I could can not control the burner
was easy open the back side of the range and change the part, the only issue was the wire I used the diagram
Parts Used:
Infinite Burner Switch
  • German from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 6 people found this instruction helpful.
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Oven lower element broke
Take the screws out of the inside of oven for the element and slide the oven away from way and remove the back and insert the element to the clips and screw the back of the oven back together and plug in again and push back in place. Very easy for my husband to repair.
Parts Used:
Oven Bake Element
  • Peggy from Owensville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Element did not heat
After doing without the oven for a week or so we decided to turn to the internet and try doing the repair ourselves. We are not mechanically inclined/fix it yourself kind of people. This really was easy. Just detach the old element and attached the new one. A couple of bolts and snapping one out and then the new one in. Very simple
Parts Used:
Oven Bake Element
  • Susan from Iowa City, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
2 of 3 people found this instruction helpful.
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Bake Element burned in to stopped working
Turned off power to appliance removed the screws connecting the element. Disconnected the wires from the old element connected the new element replaced the screws and tightened turned power on turned power back on heated oven to be sure it worked. Very simple to do.
Parts Used:
Oven Bake Element
  • Debbie from Mineral Wells, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Bottom bake element went bad
Remove the 2 nuts holding the element in place. Pull the element out slightly to expose the wires. each side of the element has a wire. Slide the wires off. Replace new element. attach wires and pu the 2 screws back in the element holders.
Parts Used:
Oven Bake Element
  • James from Martinsburg, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Oven bake element was dead
Turned off range/oven breaker. Opened the oven door. Removed two 5/16 hex head screws. Pulled bake element forward and removed the two slip on electrical connections from old bake element and put them on the new one. Replaced the two screws, closed the oven door, and proceeded to overhaul the kitchen faucet.
Parts Used:
Oven Bake Element
  • Stephen from Spencer, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
2 of 3 people found this instruction helpful.
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All Instructions for the 31-3962-00-03
121 - 135 of 753