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Frost in freezer, fridge not cold
From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.
You have sent the wrong part for the THIRD time. You have sent aaccess cover that is TWO INCHES too short. It does not cover the opening, and you will not answer your phones.
There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.
Unscrewed (loosen) screws lifted unit out unplugged electrical connection. plugged in unit hung on screws tightened screws and had ice in less then 1 hour. Rick
the refrig was in storage for about a year, the freezer door warped
removed freezer door and installed the new one. This was a pretty easy thing to do, although putting the old handle on the new door was a challenge. No knowing that there is a plastic piece holding the top of the handle i broke the that piece and had to order another one. Mean while the freezer was making alot of frost inside, so that had to be cleaned after the new part came.
Just slid it in. Fit perfectly. Called the Help Line just to double check that the pan would fit and they assured me it would. Pan cost $20 less than through the Sears site because of lower price, lower shipping and no taxes. Oh, and the pan came in just two days. Very happy.
The existing bin fell off when the hook broke as the freezer door was opened. Finding and ordering the replacement part was about as simple as it can be. Delivery time was less than a week. Replacing the bin was just a matter of snapping it in place, which took all of 5 seconds.
A little research told me the hum plus no cooling was either the compressor or the relay. I ordered the new relay and put it in but it didn't fix the problem. I ended up having to buy a new fridge, but it was worth the $30 gamble to see if I could fix it on the cheap and it saved me the money a service call would've cost. Pretty easy installation, just in a tight space on my model.
I cut wires from bad thermostat and removed it . Stripped wires and crimped connectors on new thermostat and wires from old thermostat. Used heat gun to seal sleeves over connectors. Very helpful video from this site Thanks, you will be my go to parts supplier from now on!!!!!!!!!!!!