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Shelfs broke
Replacing was to slide the shelf in on their stubs. My comment about the refrigerator shelfs is they are not made to last. You open the door and one end at the opening side would break. I check to see if it was hanging up however it has plenty of room. Rev. Richard Gibson, ADT
Put the pieces that came together, and crimped the retainers with padded pliers. Installed in to the door snap clip retainers 3 minutes start to finish. The REALLY impressive part was that I did the standard FedEx shipping which was supposed to be 5-7 days. I received the parts 28 HOURS after I placed the order. This was way above and beyond the term "good" Customer Service. The service was OUTSTANDING. So much so that I got to place a call I seldom get to make back to PartSelect to thank them for the outstanding service. I give them 5 stars and will use them again as well as referring my neighbors and friends to this business.
The parts were easily replaceable. No special instructions needed. Just identify and remove and replace. I didn't know which specific part needed to be replaced (both reported to fix my problem) but neither part was very expensive so I replaced both. No special tools needed. 1/4" nutdriver and phillips head screwdriver. Repair took about 30 minutes. I did have to make an adjustment on the defrost timer (a small dial on the unit) I just set it how the old part was set. I immediately knew it was going to work when I plugged the refrigerator back in and the fan motor inside the freezer kicked on. Easy peesy...
I watched the video on how to change the defrost thermostat. I removed the back cover inside the freezer then I pulled off the old defrost thermostat and then using a pair of wire cutters I cut it off and then bared a little of both of the wires and then slid the heat sherink and wire connectors on the existing wires and then slid the other ends of the wires into the wire connectors then crimped the ends of the connectors and then tried using heat on the heat shrinks but still used rubber electric tape over it. I clipped the new thermostat were the old one was and then reattached the freezer wall cover and plugged the refrigerator back in. 24 hours later I checked the temperature in the refrigerator and freezer and both are running a lot colder.
freezer cold and frosting up but refrigerator warm
inside the freezer compartment, remove four hex head screws from rear panel,lift panel forward and unplug wire assembly from panel. find old defrost thermostat attached to copper tube by clip on back of thermostat, unclip, snip two wires to thermostat, take new thermostat, strip 1/4"of wire from wires in freezer (thermostat is prestripped),insert light blue wire from thermostat and light blue wire from freezer into opposite ends of crimp connector and crimp securely. repeat with dark blue wires. set panel back in freezer,connect plug to back of panel, refasten screws and you are go to go! save yourself the price of a new refrigerator or $300 repair by repairman!
Refrigerator door gasket was cracked along the top edge
Super easy fix! Used flathead screwdriver to start corner of gasket, then just pulled it out with my hands. Cleaned the track and surrounding area with a rag and some windex. Started in top right corner with new gasket and just worked my way around the door until it was fully seated in track. Done! Only thing I would do differently next time would be to start at the bottom when installing new gasket, just so I could have better sight and leverage at the end.
